Gutted....what to do now?
Discussion
Was coaching at my son's football training this evening when some tos
r in a BMW 520 with acres or room to spare managed to reverse into my DBS, Thor. Hit the offside top of front wheel arch putting a split into it and scuffed the alloy. I suppose the saving grace was that there were plenty of witnesses so he couldn't just do a runner. He wasn't the most pleasant large gentleman I've come across. So now I've got to go through the process of a claim against his insurance. I'm insured through Admiral and will be contacting them to start the ball rolling. Is this likely to be a repair or wing replacement? Alloy will also need sorting ?refurb. I presume I should push hard for an approved Aston repairer to do the work as I am not at fault and his insurance will have to cough up (or can they refuse?)? Also it only had Expel Ultimate paint protection film applied to the wing 6 months ago and that will need replacing. That was done by Paintshield in Peterborough and I'd want them to sort it but it would mean either a trip down or getting them to come to the north east. In addition it would probably need time for the paint to cure and then a detail for swirl elimination before re-applying film. It was detailerd prior to applying the film last year. What's the chances of getting all that recovered through his insurance? Any recommendations on where the repair should be done? My local Stratstones AM dealer is closest or push for Works Service? Advice on how to proceed gratefully received.
r in a BMW 520 with acres or room to spare managed to reverse into my DBS, Thor. Hit the offside top of front wheel arch putting a split into it and scuffed the alloy. I suppose the saving grace was that there were plenty of witnesses so he couldn't just do a runner. He wasn't the most pleasant large gentleman I've come across. So now I've got to go through the process of a claim against his insurance. I'm insured through Admiral and will be contacting them to start the ball rolling. Is this likely to be a repair or wing replacement? Alloy will also need sorting ?refurb. I presume I should push hard for an approved Aston repairer to do the work as I am not at fault and his insurance will have to cough up (or can they refuse?)? Also it only had Expel Ultimate paint protection film applied to the wing 6 months ago and that will need replacing. That was done by Paintshield in Peterborough and I'd want them to sort it but it would mean either a trip down or getting them to come to the north east. In addition it would probably need time for the paint to cure and then a detail for swirl elimination before re-applying film. It was detailerd prior to applying the film last year. What's the chances of getting all that recovered through his insurance? Any recommendations on where the repair should be done? My local Stratstones AM dealer is closest or push for Works Service? Advice on how to proceed gratefully received.Thanks for all the advice and support. I'm off to Stratstones this pm just for them to have a look and advise on what needs doing then onto the insurance and may ask the other guy if he wants to pay direct (think it's unlikely). Fortunately I have receipts for the PPF although may need to get a note off Paddy confirming the detail!! I'll keep you posted.
Well...so far it looks okay. Spoke to Admiral who were I have to say very helpful. Gave me option of no fault claim (and no excess payment) against other party but would need to get repair done by one of their authorised dealers. Said I wanted to choose plus highlighted issue of PPF. Admiral chap said no problem I could use who I wanted to but it would mean that I had to pay the excess and then reclaim it via the legal protection policy. Don't really see that as a problem to get repair done at garage I choose. Plus it looks like I'll get a similar loan car while repair takes place. Probably be next week now before sort out details but looks like Aston Workshop or Aston Works at Beamish. Thanks again for the helpful comments.
michael gould said:
very sorry to hear your bad news.......i would also insist on Aston Works doing the job ....I would want a replacement vehicle and I would be asking for compensation for diminution in value ( the argument being that your car is worth less as a repaired vehicle than an original vehicle)
How does one work out what to claim as diminution in value?Bincenzo said:
JP, that's just rotten mate, absolutely gutted for you. That said, no one is hurt and the damage is mendable, it's just the nause of getting it sorted. If you need any bombs dropping, let me know. In the meantime, keep smiling. Insist that all is done to your entire satisfaction, regardless of where that may be. And have all evidence handy at all times. Hope it works out as you want it to, just reading about it has made me angry!
Cheers mate. Always good to know you have the RN to back you up in negotiations. May give me the excuse I've been looking for to get down your way albeit not in the circumstances I'd been hoping for!Thought I'd update you all on the state of play. My insurers (Admiral) agreed to me choosing the garage for repair subject to getting quotes but said if I didn't use one of their approved repairers I'd have to pay my excess and reclaim from TP. In the meantime the TP insurers accepted liability (hard not to!). So I got a quote from Aston Martin Works in NP for the job to replace and repaint wing which did stun me rather. It also caused Admiral to try and get me to go down a different route with an alternative repairer. I stuck to my guns and Admiral decided they needed to get a claims assessor to check the car. This has now been done and the repair at last authorised. So now just looking at the logistics of getting the car down to AM Works. I still have some issues to deal with. The plan has been for the car to go to PaintShield for detailing and PPF re-application after the repair. Admiral have agreed to the cost of re-applying PPF. I still need to clarify agreement on transferring the car to PaintShield and also to the detailing cost (I argued that it was detailed originally just prior to the PPF application and that I am only arranging to have it restored to original condition pre-accident). One concern I have is that as I am over 200 miles from AM Works how do I ensure that the standard of repair and in particular the paint job / colour match is satisfactory before getting the detail and PPF done? I don't have time to just pop down and back to check. One of the hassles of choosing a repairer on recommendation of you lot rather than location! 
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