Mazda 6 Diesel DPF problems
Discussion
Beware of these, my son has one at 36k miles and a pal one at 130k miles. Both have had problems with the DPF (Diesel Particulate Filter)not regenerating.
Our local Mazda franchised dealer in Aberdeen, ARNOLD CLARK, tried to tell my lad that he "wasn't driving it properly". They claimed that the car needed to be run at a speed in excess of 37.2mph for at least 10-15 mins in order to increase the operating temperature of the DPF, him running it around town was the cause of the problem. We pointed out that not only did he commute 60 miles round trip a day on dual carriageway but the car had just returned from an 800 mile round trip taking only three days!!! They still maintained that despite the car being covered by a warrantee with them taken out at the time of purchase (late September 2011) he would still need to pay £92.00 investigation fee and £104.00 for an engine oil & filter change (necessary due to pollutants entering the sump due to the DPF failing to operate). Needless to say we kicked up holy hell and the costs were eventually covered by Arnold Clark thanks to at least one employee (Dave Foster-Sales Manager) seeing our point of view and admitting that it should not have happened in this case.
Moral of the story, if you believe you a right, don't back down.......
Our local Mazda franchised dealer in Aberdeen, ARNOLD CLARK, tried to tell my lad that he "wasn't driving it properly". They claimed that the car needed to be run at a speed in excess of 37.2mph for at least 10-15 mins in order to increase the operating temperature of the DPF, him running it around town was the cause of the problem. We pointed out that not only did he commute 60 miles round trip a day on dual carriageway but the car had just returned from an 800 mile round trip taking only three days!!! They still maintained that despite the car being covered by a warrantee with them taken out at the time of purchase (late September 2011) he would still need to pay £92.00 investigation fee and £104.00 for an engine oil & filter change (necessary due to pollutants entering the sump due to the DPF failing to operate). Needless to say we kicked up holy hell and the costs were eventually covered by Arnold Clark thanks to at least one employee (Dave Foster-Sales Manager) seeing our point of view and admitting that it should not have happened in this case.
Moral of the story, if you believe you a right, don't back down.......
thanks to you all for your posts, he had the MAF replaced under warrantee the first time the symptoms occurred a few months ago. I feel for the lad as he's only 23 and sensibly went from Toyota a yaris 'T' Sport and Corrola 'T' sport withVVTi and respectible performance to try to economise but seems to have fallen foul of this inherent problem. So long as it's covered by the franchised dealer after market warantee it will just be an inconvenience, once they stop covering it will be the cost implications that will pull the gloves off and it'll be no more Mr Nice Guy!!
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