southampton indy....Brystone or Bartley?

[E38Ross]

Looks like i need a small amount of work on the E38. i'm stuck on whether to go for brystone or bartley to have the work done.....

so, any opinions from those who may have used either?

thanks

[E38Ross]

Bartley it is. Will phone them tomorrow morning to see if I can get it booked in next week if possible.

Cheers

[E38Ross]

Bartley aren't open next week so it's booked in with brystone.... No opinions on these guys? Chap seemed to know what he was on about.

Cheers

[E38Ross]

Neil.D said:

Richard at Brystones is a top guy. I have used him for the last 7 years for everything.

I used Bartleys once and never went back, Richard however is better by a country mile.

Thanks Neil, good to know.

guy on the phone seemed to know what he was on about, at least.

[E38Ross]

Thanks guys. Booked in for Wednesday 28th with brystone.

[E38Ross]

well, the car went in to brystones this morning at 8am. gotta say the premises are quite nice and had some lovely metal there (including an E46 M3csl, an E24 635csi, an 8 series (didn't get close enough to see what model) which is a little reassuring. greeted by a friendly chap, talked about the symptoms and confirmed my suspicions.

here's hoping i get a phone call at some point today

[E38Ross]

just in case anyone is reading....if the car needs something doing and i'm around southampton, i'll be taking it to brystone.

i like it down there

[E65Ross]

I've found that I was a royal pain in the arse to get hold of iridium. He did some work for me once which I was pleased with, but on 3 other occasions I couldn't get hold of him. On 2 of those I left a message and never even heard back.

I'll continue to use brystone, I'm very happy with them and will always recommend them.

[E65Ross]

Dannbodge said:

Email or Facebook is the easiest way of catching him.

He generally replies to emails within 24hrs.

I will only go to iridium, he treats my car how I treat my car and being able to stand and chat to him whilst he does my servicing etc is a big bonus.

Hmmm. I appreciate he does good work but after I needed work doing ASAP and I really, really needed to get in touch with him, I simply couldn't. The message I left on the answerphoned stressed I needed a call back ASAP but I heard nothing back....and still haven't, that was in January this year. Been using Brystone for approx 3 years now. I'm a happy customer of theirs and when needed I'll continue to use them.

[E65Ross]

mikeyscott said:

Checking out Bartley soon, Sean had to get hold of.

I'm in Fareham

Brystone cheapest

I can't fault Brystone. Used them for many years. Richard, Lee and Martine are all lovely people.