£1,600 for front headlamp! E93 335i

£1,600 for front headlamp! E93 335i

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wax lyrical

Original Poster:

883 posts

242 months

Wednesday 3rd February 2016
quotequote all
(including VAT) I had a front dipped headlight warning (and no light from dipped beam), so took it into BMW as access is tricky and I was told that it could be just the Xenon bulb or a fault 'control' until. It turns out that due to water ingress (true - inside of glass has been very wet for a few weeks) there is corrosion and everything (including bulb and control unit) needs to be replaced.

Not covered under Mondial warranty as fault caused by water ingress. Does this sound reasonable?

Edited by wax lyrical on Wednesday 3rd February 18:01

wax lyrical

Original Poster:

883 posts

242 months

Thursday 4th February 2016
quotequote all
Which model is it and how old? Let us know how you get on anyway - these seals should not be a 'wear & tear' item! frown


NK51XXX said:
I'm going through the same drama with BMW myself at present!

Apparently my headlight seal has failed - which in turn has fried the bulb and igniter the AUC warranty does not cover seals according to the terms and conditions. The car "only" has 27k miles and they want £2300 for a new headlight...

Taken it up with BMW HQ. Will update once I have a response.

wax lyrical

Original Poster:

883 posts

242 months

Friday 5th February 2016
quotequote all
Congrats - that's a great result! Perfectly reasonable given it's a low mileage M3 (and only 5 yrs old). Mine's a 2008 335i with 113k miles on the clock so I doubt I'd get a similar goodwill gesture, despite my car having full BMW service history and the Mondial warranty. frown

NK51XXX said:
wax lyrical said:
Which model is it and how old? Let us know how you get on anyway - these seals should not be a 'wear & tear' item
It's a 2011 M3.

A successful outcome in the end! After a couple of calls to BMW HQ this morning they have agreed to replace the headlight under AUC warranty.