Insurers - How bad can they be..

[Mr Pew]

Always say it'll never happen to me with crappy insurers but just had the worst service imaginable with a company that I've seen people say stay away from lol :'(

Much Crap Ensued when I was called after I had signed up to a policy online and offered an extra to the package I wanted.

I added this extra then was sent new documents via email with a receipt saying amount paid blah blah.. 9 months later I get a call saying they had forgot to add it to my policy and I had to pay it now. I send email with proof to an email address they gave me and they say they will call back.. Email address they gave me was wrong and they never called back.

Anyway I received countless letters and made many calls, sent many emails and was told I would be called back and never was, they never answered any emails and it got to the stage where they cancelled my insurance and said they were giving my "debt" to debt collectors!

I think they must just hire people to mug you off on the phone, I was just trying to find out if what I had was proof of payment or whether I actually had to pay but they were so incompetent its unbelievable. Not even going into whether their mistake not adding it to my policy is my problem..

massive s.

I am now down 1 years no claims on first bike.

anyway little rant probably all my fault.....

[Mr Pew]

Yeah I dont get to ride the bike much as I work away so I went with the cheapest to get the years no claims but it seems they cant even get the basics right..

In contact with Bennets and carol Nash as heard good things about these two?

[Mr Pew]

Now have some decent cover after being on the phone for hour and a half and listened to some of the worst cheesy guitar music ever..

Just have to wait 2 months till I get home and can ride the bloody thing again