Anyone ordered from FC-MOTO.de recently?

Anyone ordered from FC-MOTO.de recently?

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Discussion

mcrdave

Original Poster:

191 posts

191 months

Thursday 26th March 2015
quotequote all
Just want a bit of piece of mind really. Ordered Tuesday morning, product says in stock. Had 1 email saying order is 'in progress' on Tuesday. Since then have been checking back on the order on the site and nothing has changed at all since tuesday. I emailed them twice quoting order number, asking for progress, then today rang a couple of times. The phone never gets picked up and as of yet no one has answered my emails.

Pretty sure it's fine, they're not a fly by night company as far as I can tell, but not ordered from germany and was expecting them to be the very essence of efficiency, guess not.

Anyone any thoughts, or should I stop moaning with my first world problem.


mcrdave

Original Poster:

191 posts

191 months

Thursday 26th March 2015
quotequote all
Cheers Jon,

Is it weird that I haven't heard a thing though? How long did your stuff take to arrive if you can recall it.

ta

mcrdave

Original Poster:

191 posts

191 months

Friday 27th March 2015
quotequote all
Did you guys get any contact after your first order confirmation? Should I have had something by now saying it's being despatched? (3 days now) Or does it just turn up in the post.

mcrdave

Original Poster:

191 posts

191 months

Friday 27th March 2015
quotequote all
Did you guys get any contact after your first order confirmation? Should I have had something by now saying it's being despatched? (3 days now) Or does it just turn up in the post.

mcrdave

Original Poster:

191 posts

191 months

Friday 27th March 2015
quotequote all
Renn, do you happen to have that UK number? I can only find a German one


mcrdave

Original Poster:

191 posts

191 months

Friday 27th March 2015
quotequote all
Cheers everyone, very bl**dy useful this forum. I'll sit tight then.