Disappointing Audi main dealer service experience.
Discussion
Had my (black) s4 serviced at a franchised Audi dealer yesterday. Obviously won't name and shame but it's in the 
.
When I arrived to collect the car, it had been parked under a tree and had a significant amount of bird on one of the rear doors. I was unimpressed and made this clear - I was polite (no swearing and lots of 'not your fault personally', 'I'm sure you'd be irritated too' maybe even a stray 'not being funny') but I made it plain that I was unhappy.
To their credit, they've offered to have the car back and polish the area affected - hence I'll follow rule #1 to let them correct this first.
Am I over-reacting with my level of disappointment; I had a nagging sense of 'Dude, it's just a car'.
ETA
Location removed.
.When I arrived to collect the car, it had been parked under a tree and had a significant amount of bird
on one of the rear doors. I was unimpressed and made this clear - I was polite (no swearing and lots of 'not your fault personally', 'I'm sure you'd be irritated too' maybe even a stray 'not being funny') but I made it plain that I was unhappy.To their credit, they've offered to have the car back and polish the area affected - hence I'll follow rule #1 to let them correct this first.
Am I over-reacting with my level of disappointment; I had a nagging sense of 'Dude, it's just a car'.
ETA
Location removed.
Edited by Big Al. on Saturday 26th July 13:51
Well now, this is upsetting. It’s really vital to me, personally, that every single one you on ph likes and respects me.
Some of the replies I’ll just put down to the school holidays. But seriously the mumsnet reference – come on! School mums are obviously famed for taking care of car body- and paintwork!
If you read my post fully, I’ve set in in context – it’s only a car. So yes, compared to Gaza / West Bank / Israel etc it doesn’t matter. But this is a motoring forum – if you want to wallow in bleeding heart liberalism, cif is over there >>>>>>
Nedzilla obviously gets it. If you get a car serviced, it’s just part and parcel of customer service. ‘Oh, customer a has arranged to pick up in an hour, let me make sure the car doesn’t have any baked-in bird s*** on it’.
I do believe in letting people resolve their own (very insignificant in cosmic terms) mistake and if they do that, I’ll happily give them a glowing reference if audi call (which they sometimes do).
Final thing – are the dissenters here really expecting me to believe that if you had your car serviced at a main dealer and discovered it adorned with baked-in bird s*** that you wouldn’t be annoyed in anyway? You’d just ignore it in case somebody thought you were ‘behaving like a girl’. Sure, sure.
Some of the replies I’ll just put down to the school holidays. But seriously the mumsnet reference – come on! School mums are obviously famed for taking care of car body- and paintwork!
If you read my post fully, I’ve set in in context – it’s only a car. So yes, compared to Gaza / West Bank / Israel etc it doesn’t matter. But this is a motoring forum – if you want to wallow in bleeding heart liberalism, cif is over there >>>>>>
Nedzilla obviously gets it. If you get a car serviced, it’s just part and parcel of customer service. ‘Oh, customer a has arranged to pick up in an hour, let me make sure the car doesn’t have any baked-in bird s*** on it’.
I do believe in letting people resolve their own (very insignificant in cosmic terms) mistake and if they do that, I’ll happily give them a glowing reference if audi call (which they sometimes do).
Final thing – are the dissenters here really expecting me to believe that if you had your car serviced at a main dealer and discovered it adorned with baked-in bird s*** that you wouldn’t be annoyed in anyway? You’d just ignore it in case somebody thought you were ‘behaving like a girl’. Sure, sure.
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