2.0T FSI Drinking oil - should i worry?
Discussion
Hello all.
I helped my father in law buy a 2011 Audi A4 fitted with the 2.0 T FSI engine and Quattro system.
He has just called me and told me that the car MMI asked him to top up the oil. He added 1 litre. He has driven the car about 200 miles and the car has again asked him to add a litre. I went over to see him this evening and the MMI is showing that the oil lvel is now maximum.
I have left him and asked him to keep an eye on the level. He is worried sick and cant sleep as he spent a lot of money for a pensioner on the car.
No obvious oil leaks under the car. No oil smells when running although the exhaust tips look a little black, but not oily black, more soot.
Any ideas what the issue could be, or how to resolve this please?
I helped my father in law buy a 2011 Audi A4 fitted with the 2.0 T FSI engine and Quattro system.
He has just called me and told me that the car MMI asked him to top up the oil. He added 1 litre. He has driven the car about 200 miles and the car has again asked him to add a litre. I went over to see him this evening and the MMI is showing that the oil lvel is now maximum.
I have left him and asked him to keep an eye on the level. He is worried sick and cant sleep as he spent a lot of money for a pensioner on the car.
No obvious oil leaks under the car. No oil smells when running although the exhaust tips look a little black, but not oily black, more soot.
Any ideas what the issue could be, or how to resolve this please?
SuperchargedVR6 said:
Has your Father checked the dipstick to verify the computer isn't lying?
These engines have a reputation for oil consumption and many folk find switching to a thicker oil and changing it more frequently helps.
The car doesn't have a dipstick. Its all done on the on board MMI indicator. If you want a dipstick you can buy one for a smidgen over £100 from Audi (although I have found it here too - http://www.sealey.co.uk/PLPageBuilder.asp?id=20&am...These engines have a reputation for oil consumption and many folk find switching to a thicker oil and changing it more frequently helps.
Anyways. I called up Audi today and explained the issue. They told me that the oil consumption was well over the figures expected by them. They have booked us in for an oil consumption test later this week. They will weigh the oil in the car, seal the oil cap and drain plug and then send us off to do 1000km or 600 miles. When we bring the car back, they will drain and weigh the oil. I hope that this will give us an idea of what is going on. Audi admitted a known problem with these engines, they told me that pistons and conrods may be needed at an estimated £5k inc labour. Worst case is a new engine (hold on) at over £10k. GULP!!
Once we get a diagnosis, I will establish what we need to do. I have doubts that any engine opened up and parts changed will ever be as good as an engine built in a dedicated engine plant. I am already siding with returning the car as 'not fit for purpose' for a money back guarantee.
I will keep this thread running as it may be useful to others.
An update on this situation.
The car managed 300 miles before the MMI oil warning light appeared.
We took it back to Swindon Audi who have diagnosed that the piston rings are shot.
Estimated bill at this time is £4.5k. If they take the engine apart and the bores are scored, then a further £2.5k will be required. All in all a bill of potentially £7k.
Audi are adamant that the car is out of warranty now - ran out in April and will not foot the bill. However a gesture of goodwill maybe available.
I will contact the garage the car was purchased from at 09:00 to see how they want to resolve the issue. At the time of purchasing the car, we (fell for) bought a RAC gold warranty for about £400. These guys are useless asking me to do all the leg work....
I will also call Audi HQ.
The car managed 300 miles before the MMI oil warning light appeared.
We took it back to Swindon Audi who have diagnosed that the piston rings are shot.
Estimated bill at this time is £4.5k. If they take the engine apart and the bores are scored, then a further £2.5k will be required. All in all a bill of potentially £7k.
Audi are adamant that the car is out of warranty now - ran out in April and will not foot the bill. However a gesture of goodwill maybe available.
I will contact the garage the car was purchased from at 09:00 to see how they want to resolve the issue. At the time of purchasing the car, we (fell for) bought a RAC gold warranty for about £400. These guys are useless asking me to do all the leg work....
I will also call Audi HQ.
Thanks Sheepshanks - As you guessed the AA Waranty people will not honour this as it is an inherent design fault. Although annoyingly, Audi dont admit any design fault at all.
Im still left £1500 in the lurch....
I will be applying pressure to Sascron the garage where we purchased the car, next.
Im still left £1500 in the lurch....
I will be applying pressure to Sascron the garage where we purchased the car, next.
roddyp said:
A lot may depend on how long since the car was bought, and how many miles it had done (and has done since). SOGA applies, and (unless it's been to the moon and back) a 3yr-old car with knackered rings isn't of "satisfactory quality".
Read this carefully :http://sogahub.tradingstandards.gov.uk/sites/default/files/OFT002_SOGA_explained.pdf
In particular, P22 puts the onus on the supplier to prove that the fault did not exist at time of sale, if you;ve had the car < 6 months.
Roddyp.Read this carefully :http://sogahub.tradingstandards.gov.uk/sites/default/files/OFT002_SOGA_explained.pdf
In particular, P22 puts the onus on the supplier to prove that the fault did not exist at time of sale, if you;ve had the car < 6 months.
Car was purchased 28 days ago. Fault was noticed and reported to the garage 15 days after purchase. Car had 56k miles on when we bought it and now has 420 extra miles on the clock. 300 of these were requested by Audi main dealer as part of the oil consumption test.
I have now given the garage the car was purchased from seven days to respond to the request that they pick up the delta in re-build costs (£1400) plus expenses (oil consumption test and many litres of oil). so far no reply. If they dont reply within the allocated time, i will be rejecting the car as not fit for purpose.
An update for those of you who care...
Swindon Audi are paying for all the parts and are reducing labour costs by 70%. I have spoken to the garage we purchased the car from and now have it in writing that they will cover the remaining £1400.
The car goes in for the surgery in the frist week of september. The only issue that may arise is if the bores are scored.
R
Swindon Audi are paying for all the parts and are reducing labour costs by 70%. I have spoken to the garage we purchased the car from and now have it in writing that they will cover the remaining £1400.
The car goes in for the surgery in the frist week of september. The only issue that may arise is if the bores are scored.
R
Update.
Swindon Audi have replaced the pistons and con rods on the car.
The bores showed no sign of scoring damage.
Total bill is over £5k, but Audi have paid 100% of the parts and 75% of the labour costs. I found the remaining 25% from teh garage we bought the car from.
Going to collect the car tomorrow. The parts come with 2 year warranty and the labout a year.
Fingers crossed all is well.
Swindon Audi have replaced the pistons and con rods on the car.
The bores showed no sign of scoring damage.
Total bill is over £5k, but Audi have paid 100% of the parts and 75% of the labour costs. I found the remaining 25% from teh garage we bought the car from.
Going to collect the car tomorrow. The parts come with 2 year warranty and the labout a year.
Fingers crossed all is well.
Good point Faxo.
My father in law has the car back. It was given back to him with the MMI indicator showing one segment less than full on hte oil indicator.
He topped it up and has driven a few hundred miles. Checked again yesterday and its dropped by one segment.
I have just written to Swindon Audi and informed them.
The car will be doing a 300 mile journey today - so lets see how much oil it uses.
My father in law has the car back. It was given back to him with the MMI indicator showing one segment less than full on hte oil indicator.
He topped it up and has driven a few hundred miles. Checked again yesterday and its dropped by one segment.
I have just written to Swindon Audi and informed them.
The car will be doing a 300 mile journey today - so lets see how much oil it uses.
Did you really mean £370? If so what did they do to correct it?
I have been a long term fan of Audi - but this expereince has tainted my view of them.
I have a A4 and A6 myself and when the A4 comes up for replacement, I will be looking around for suitable replacement. The problem is that two or three manufacturers have cornered the market.
As for my father in laws car - after the repair he has reported back that it has consumed 0.5 litre of oil in 800 miles. Well within specification for this engine now - but I cant understand how that can be acceptable? I have a A4 tdi and i have never topped up between services and the car does at least 12k miles / year.
I have been a long term fan of Audi - but this expereince has tainted my view of them.
I have a A4 and A6 myself and when the A4 comes up for replacement, I will be looking around for suitable replacement. The problem is that two or three manufacturers have cornered the market.
As for my father in laws car - after the repair he has reported back that it has consumed 0.5 litre of oil in 800 miles. Well within specification for this engine now - but I cant understand how that can be acceptable? I have a A4 tdi and i have never topped up between services and the car does at least 12k miles / year.
Holy thread resurrection batman, etc....
Following on from the repair work conducted by Swindon Audi. My father in Law has noticed that after a couple of years of trouble free motoring his car has started to consume oil again at an alarming rate.
His estimate is that it is going through approx. 1 litre of oil every 1000 miles, so this would fall within the specification Audi use to 'deflect' this problem. But my question is that after new pistons and con rods, should the car have a drinking habit again and so soon?
We have informed Audi Swindon and the car is booked in for an oil consumption test in the second week in June.
As an Audi fan boy for many years (mainly with the sturdy older Audi A4 B5 and B6 models) I am loosing my passion for the newer cars.
Following on from the repair work conducted by Swindon Audi. My father in Law has noticed that after a couple of years of trouble free motoring his car has started to consume oil again at an alarming rate.
His estimate is that it is going through approx. 1 litre of oil every 1000 miles, so this would fall within the specification Audi use to 'deflect' this problem. But my question is that after new pistons and con rods, should the car have a drinking habit again and so soon?
We have informed Audi Swindon and the car is booked in for an oil consumption test in the second week in June.
As an Audi fan boy for many years (mainly with the sturdy older Audi A4 B5 and B6 models) I am loosing my passion for the newer cars.
Car went in to Audi Swindon and they have started the oil Consumption test.
Drained oil, Added oil, took oil out again, weighed it and the put it back in again. He is now off driving 600m before he has to go back.
They did not comment on the juddering clutch.....
Will keep you all posted.
Drained oil, Added oil, took oil out again, weighed it and the put it back in again. He is now off driving 600m before he has to go back.
They did not comment on the juddering clutch.....
Will keep you all posted.
Apologies. I forgot to update this thread.
The car failed the oil consumption test and managed under 600 miles per litre of oil.
Audi agreed to pick up 50% of the cost of replacing the conrods and pistons, plus ancillery components. I wrote via my solicitor to the garage near Reading where we bought the car and they offered to pay the remaining costs.
All in all the total bill was circa £4 to £5k including labour. Audi Swindon had the car for around 2 wks. This was all before the commonly reported probelm of oil consumption. It was a real head ache and took up days of my time on the phone and with solicitors.
The car failed the oil consumption test and managed under 600 miles per litre of oil.
Audi agreed to pick up 50% of the cost of replacing the conrods and pistons, plus ancillery components. I wrote via my solicitor to the garage near Reading where we bought the car and they offered to pay the remaining costs.
All in all the total bill was circa £4 to £5k including labour. Audi Swindon had the car for around 2 wks. This was all before the commonly reported probelm of oil consumption. It was a real head ache and took up days of my time on the phone and with solicitors.
Thanks Meeko.
It was hard work and it seems that a few month after i went through this pain, Audi opened the flood gates and starting acknowledging the problem and repairing without fighting customers.
Your case sounds like hard work, especially due to the age of the car and the time elapsed.
Its worth a try.....
It was hard work and it seems that a few month after i went through this pain, Audi opened the flood gates and starting acknowledging the problem and repairing without fighting customers.
Your case sounds like hard work, especially due to the age of the car and the time elapsed.
Its worth a try.....
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