Audi Fixed Price Servicing

Audi Fixed Price Servicing

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Discussion

KungFuPanda

Original Poster:

4,334 posts

171 months

Monday 17th November 2014
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So, the Audi UK website states they do fixed priced servicing for vehicles over 3 years old. Only restrictions are that the vehicle is not An RS, R8 or over 6 litres.

A major service is £365 including vat. This apparently includes oil and filter change, clean/change air filter, replace spark plugs, amongst other jobs.

I'm looking at getting a C6 S6 with the 5.2 v10 engine serviced. So do you think they will service this car under their fixed price scheme given that it needs 12 litres of synthetic, takes two air filters and needs ten NGK platinum spark plugs at between £10-£15 each? The vehicle clearly falls into the guidelines but I wonder if they'll try to wriggle out of doing the service.

I've emailed Audi customer services for clarification...


KungFuPanda

Original Poster:

4,334 posts

171 months

Thursday 27th November 2014
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Yeah I've got email confirmation from customer services confirming they will honour the price on an S6 V10.

To make sure they replace rather than just clean the air filter, I may just damage them beyond reasonable repair prior to taking the car into service...

Good find on the price match too. Might get a price on a decoke and then get Audi to do it.

KungFuPanda

Original Poster:

4,334 posts

171 months

Friday 28th November 2014
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S Tronic oil change for cars over 2 years old is £169.

KungFuPanda

Original Poster:

4,334 posts

171 months

Monday 8th December 2014
quotequote all
I've just been through the service history of the car I just bought and the most recent service wasn't fixed price and the charges were astonishing. Fully synthetic oil at £15 a litre. Labour at £95 an hour. The only concession seemed to be 10% off the parts price.

KungFuPanda

Original Poster:

4,334 posts

171 months

Tuesday 9th December 2014
quotequote all
I've got an email from Audi CS if you become unstuck John. I specifically asked them if the fixed price service included the 5.2 litre v10 and they confirmed it does.

KungFuPanda

Original Poster:

4,334 posts

171 months

Tuesday 9th December 2014
quotequote all
Sheepshanks said:
If it's being done as a loss leader then it'll be interesting to know if you get a "it needs xxxxx doing urgently, it isn't safe, blah, blah, blah" call.
They can advise all they want. It doesn't necessariyl mean that the work is going to be done or done with them...

KungFuPanda

Original Poster:

4,334 posts

171 months

Wednesday 10th December 2014
quotequote all
Gonna book in for an interim service soon.