Audi S3 MMI Sat Nav 'Please insert navigation medium'

Audi S3 MMI Sat Nav 'Please insert navigation medium'

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shorty1988m

Original Poster:

3 posts

113 months

Sunday 21st December 2014
quotequote all
Hey guys.

Just bought a 2011 Audi S3 and I'm having some issues with the sat nav/MMI.

The MMI works fine for everything from radio to cd's to my iPod. The problem occurs when it comes to using the sat nav. I have the original disc the car came with which is undamaged and is a genuine copy but every time i put the disc in it comes up with 'Please insert navigation medium'. The page which shows the status of the dvd rom and SD cards shows the dvd to be 'Unknown' and after searching i found it should read some sort of information regarding the nav disc. Therefore, the MMI recognises something is inside but doesn't know what the hell it is. I also tried a DVD cleaning disc which also said 'Unknown' and didn't help. The disc was supposed to have audio tracks to know its working and it didn't play anything.

I'm not so worried as i have a pretty good third party warranty that covers me for £5k per claim and £200 an hour labour so I'm able to take it to Audi but as i think the system is just wearing down my cover for wear and tear doesn't start until 30 days after i bought the car so i don't want to take it in yet. I will probably get a newer disc from them anyway but as its sat nav unit I'm not really sure what, if anything, audi technicians can do.

Anyone else had this issue? If so, what did you do?

shorty1988m

Original Poster:

3 posts

113 months

Monday 22nd December 2014
quotequote all
Gonna have a go at cleaning it myself first anyway. The aftermarket warranty I have includes multimedia and sat nav as optional extras I added so i can't see any reason how they'll get out of it.