LR Customer Service / Breakdowns

[Jmracing66]

Here is the story,

Bought an Evoque in March this year (63 plate) from an LR dealer and it has broken down twice in the last six months. Firstly it was a computer glitch that took a week to diagnose and fix and now its a stuck EGR valve, restricted performance etc. LR assist come out to see the car and I had to drive the car to the dealer...apparently it's safe to drive although after about 200 meters it's back to restricted performance.

Obviously I'm not best pleased with the whole ordeal but I realise this isn't as bad as some people have suffered with LR reliability.

Any words of advice from anyone who has suffered similar issues ? Am I going to get anywhere complaining to LR customer services ?

Cheers

[Jmracing66]

Sheepshanks said:

Jmracing66 said:

Am I going to get anywhere complaining to LR customer services ?

What do you want them to do?

I would like them to offer me an extra years warranty or something equivalent. I don't really think that's too much to ask after spending £40k on a car that's less reliable than my 15 year old fiesta that I had as a first car that hadn't been serviced for years. Honestly, I just expect a little more, unless you have something intelligent to add ?