Can anyone recommend an online review website

Can anyone recommend an online review website

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fellatthefirst

Original Poster:

586 posts

156 months

Tuesday 2nd September 2014
quotequote all
We want to start getting reviews from our customers on our website. Can anyone recommend a good company to partner with? We have spoken to Trustpilot but they seem incredibly expensive.

fellatthefirst

Original Poster:

586 posts

156 months

Wednesday 3rd September 2014
quotequote all
I spoke to reviews.co.uk yesterday and they offered £99 per month for unlimited reviews. This seemed pretty good compared to Truspilot. I haven't spoke to them recently but when we last spoke which was about 1.5 yrs ago they wanted something like £2k a month for the volume of orders we were getting!

fellatthefirst

Original Poster:

586 posts

156 months

Thursday 4th September 2014
quotequote all
We have today signed up to Reviews.co.uk

They were by far the cheapest and from what i could see did just the same and the more expensive merchants. They do product reviews too which we can place on our product pages.

£99 for unlimited reviews and no set up charge, so will give this a go and see how we get on over the next few months.

fellatthefirst

Original Poster:

586 posts

156 months

Thursday 4th September 2014
quotequote all
We plan to put the product reviews on the product page...

A bit like this..

http://www.ctshirts.co.uk/men's-shirts/view-all/Wh...

Although that's Feefo, Reviews.co.uk do it the exact same way.

We want to build our own internal product review system but at the moment we think a 3rd party review company will carry more weight and trust when a customer is considering whether to buy or not.

fellatthefirst

Original Poster:

586 posts

156 months

Tuesday 9th September 2014
quotequote all
ehasler said:
Do reviews.co.uk send out automatic reminder emails to ask people to write a review?

I used Trustpilot for a couple of years, and one advantage they had was that they would send out emails to customers a set time after they had placed an order, and made it very easy for them to submit a review as otherwise most people don't bother.

For products, I used the internal review system on Magento, and modified my site to put the product ratings in a Google rich snippet format, which worked quite well getting them to show up in the organic results.
Yes reviews.co.uk do exactly that. They send our a feedback request a certain amount of days after the transaction. Not sure what to expect from it really, Feefo told me they get the highest response rate at 14%...