Customer in administration. What to do with this responce..
Discussion
Hi,
A while ago I posted about a customer going into Administration (company A a large mens fashion retailer, think Blue :-) )
I supplied £1200+VAT worth of goods (music system equipment)
Invoice stated "all goods remain property of (ME)"
I had order numbers and emails saying the repairs were urgent.
Last week I spoke to the accounts dept of the new company (company B). Its the same staff, same directors, same trading address ect ect... only a different trading name.
The said they were paying some suppliers as a gesture of "Good Will" We'll see what we can do
Today I've had a response saying "If (ME) isn't a essential service tell him to contact the administrator Regards "
How can a company be allowed to pre plan going into administration (company B was setup in early 2015) just to write off debts and then decide who they are going to pay? It should be illegal, its certainly in my opinion bad practice and rude.
What if anything can be doe about this situation? Small claims? report the equipment stolen?
A while ago I posted about a customer going into Administration (company A a large mens fashion retailer, think Blue :-) )
I supplied £1200+VAT worth of goods (music system equipment)
Invoice stated "all goods remain property of (ME)"
I had order numbers and emails saying the repairs were urgent.
Last week I spoke to the accounts dept of the new company (company B). Its the same staff, same directors, same trading address ect ect... only a different trading name.
The said they were paying some suppliers as a gesture of "Good Will" We'll see what we can do
Today I've had a response saying "If (ME) isn't a essential service tell him to contact the administrator Regards "
How can a company be allowed to pre plan going into administration (company B was setup in early 2015) just to write off debts and then decide who they are going to pay? It should be illegal, its certainly in my opinion bad practice and rude.
What if anything can be doe about this situation? Small claims? report the equipment stolen?
I doubt I'll do further business with them and I don't think I want too after that response.
I spoke to the administrators who informed me that the directors of company A setup company B and bought all items except the stores that are loosing money. That included my equipment. I pointed out that they had no business selling my equipment as I state on all paperwork that it remains my property until paid for therefor not yours to sell.
They basically said tuff we can do this and the law allows us to get away with it.
I pointed out that this is how small businesses fail (I knew it would fall on deaf ears) and again tuff.
They said I could go and get my stock back if I can prove its mine (it marked) As we sometimes ship direct from supplier its not marked with my company name.
I think I'll have to put this down to experience. Fortunately its only £1200, not a great deal considering at one point the account was upto £7K.
Thanks to all responses, much appreciated.
I spoke to the administrators who informed me that the directors of company A setup company B and bought all items except the stores that are loosing money. That included my equipment. I pointed out that they had no business selling my equipment as I state on all paperwork that it remains my property until paid for therefor not yours to sell.
They basically said tuff we can do this and the law allows us to get away with it.
I pointed out that this is how small businesses fail (I knew it would fall on deaf ears) and again tuff.
They said I could go and get my stock back if I can prove its mine (it marked) As we sometimes ship direct from supplier its not marked with my company name.
I think I'll have to put this down to experience. Fortunately its only £1200, not a great deal considering at one point the account was upto £7K.
Thanks to all responses, much appreciated.
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