First ever project - Phone sytems
Discussion
I've been given my first ever project, replacing our ageing phone system.
Problem is, I've never taken on a project before. I need to put together the options and present them.
If anyone can point me in the direction of some good phone systems that would be a good start. What do you use and why?
Problem is, I've never taken on a project before. I need to put together the options and present them.
If anyone can point me in the direction of some good phone systems that would be a good start. What do you use and why?
Sheets Tabuer said:
How many extensions?
Do you need to keep it in house?
Does it need to talk to other things (exchange server)?
Are you adverse to hosted IP phone systems?
That'll start you off..
Currently we have 8 lines, 16 ports. We'd ideally like to double the capacity.Do you need to keep it in house?
Does it need to talk to other things (exchange server)?
Are you adverse to hosted IP phone systems?
That'll start you off..
Doesn't need to be kept in house.
Nope
Nope, quite pro personally, boss will take some convincing.
Key wants are: Conference calling, remote working.
Sheets Tabuer said:
Don't really think you need to make a case, a hosted sip is from £5 a month per extension.
http://soho66.co.uk/
No brainer for the amount of users you have.
That seems pretty much ideal. Thanks. Will investigate that further.http://soho66.co.uk/
No brainer for the amount of users you have.
Innowaybored said:
Don't go with Voda One Net.
You need to widen the scope and ask what you need the phone system for. How do staff work - homeworkers, mobile, all office based etc. How do you communicate with clients and suppliers? Can this be improved? What challenges do you have at the moment? What IT infrastructure is in place? What is your broadband like and can it be improved to FTTC?
You should note that cloud based Skype for Business is coming out this year and that will disrupt the market somewhat.
Ignore the technology initially and focus on user and business needs. Then get in three suppliers. Because of the size of business expect to get salesman trying to sell you rubbish.
As a guide - Hosted platforms should cost you up to £20 a month maximum (depending on what you need I would expect £15 as a top price) and you shouldn't have to pay for phone calls with the new system except to premium numbers. If you sign a three year deal then I would expect free handsets as well. Install on hosted of that size should take no more than 2 days including training.
Thanks for that. Useful info.You need to widen the scope and ask what you need the phone system for. How do staff work - homeworkers, mobile, all office based etc. How do you communicate with clients and suppliers? Can this be improved? What challenges do you have at the moment? What IT infrastructure is in place? What is your broadband like and can it be improved to FTTC?
You should note that cloud based Skype for Business is coming out this year and that will disrupt the market somewhat.
Ignore the technology initially and focus on user and business needs. Then get in three suppliers. Because of the size of business expect to get salesman trying to sell you rubbish.
As a guide - Hosted platforms should cost you up to £20 a month maximum (depending on what you need I would expect £15 as a top price) and you shouldn't have to pay for phone calls with the new system except to premium numbers. If you sign a three year deal then I would expect free handsets as well. Install on hosted of that size should take no more than 2 days including training.
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