Ali Baba... how to pay for samples?????

[LDN]

Hi, wonder if anyone knows Ali Baba well? I have two or three items I'm considering OEM bulk purchases on but I want samples before committing.

They've agreed to send me a sample on receipt of payment for the sample cost. But they do not tell me how to pay it!!! I'm using the Ali Baba app on my iPhone and there is a process it seems but it never lets me complete.

Ive asked them how to pay but heard nothing back; almost like they think I'm a rookie and not worth bothering with. Frustrating as I'm a genuine buyer...

Any advice is appreciated!

[LDN]

Yes I ask them to send me a pay link and they respond like I'm stupid... as though there is a protocol and I'm way wide of the mark. So confusing.

[LDN]

Thanks, I finally got one company to allow me to pay and they are sending the sample... it seemed it was more down to the companies weighing me up as an individual; and gauging if I was serious about an OEM order; which I am - but it may not have looked that way.