Please help!!!!!!!!
Discussion
I was wondering if anyone had any legal experience that could help me. 8 months ago I sold a car, from my car sales business, which ended up having a oil leak. Despite the contract being 50/50 warranty I drove down and picked it up, fixed it and returned to the customer. 5 months later they took it to a garage where they told them it had an oil leak. They reached out to tell me this and I told them I was happy to fix it if they brought it back to me (the car was out of warranty and the contract states the car must be brought to us for fixes). He then ignored us and continued to drive until the car was beyond the original repairs. He is now threatening to take us to court as a refund has not been offered. We have been quoted over a grand for a letter from our solicitors and are now unsure of our next move. Does anyone have experience with this type of case and advice on what we should do? I can provide more details as this is very bare outline but we have gone out of our way with this customer and even offered a courtesy car. The company is in the process of being struck off and has been published in the gazette.
Thank you for your reply. We haven't had a trading license since November and haven't sold a car since October, there was £3.19 in the bank and my stress levels, marriage and mental health were/are suffering immeasurably. We decided to close àfter the customer had made contact but before he has sought/started anything legal. I'm just looking to see if we are forrect as our solicitor wants huge money for a letter. Thank you for any help. James.
Thank you all for your replies as I'm trying to get my head around this. He says that we don't have a leg to stand on. My view is we have gone way above what our contract states that he signed to the point of offering a courtesy car. He says that the repair we carried out has failed. It took him 5 months to notice? I'm assuming he didn't open the bonnet in those 5 months to check the oil or perform routine maintenance. I'm just tired of trying my best and being straight and people just walking over you with I know my rights and their superior sense of enlightenment. Thanks again chaps and I'm so grateful for your input or any more forthcoming input. I might sleep a little tonight. Just a word of warning for anyone thinking of getting into car sales. DONT even think about it unless you are some kind of sadist.
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