Anyone used a company called 4com (4com.co.uk)?

Anyone used a company called 4com (4com.co.uk)?

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Discussion

nekrum

Original Poster:

573 posts

278 months

Friday 15th October 2010
quotequote all
Had these guys in to quote for a telephone system, they came back with a solutions that seems to good to be true and as usual with these things it probably is but the old google check em out search doesn't bring back much which I don't know is a good or bad sign?!.. anyway anyone use them / come across them?.. ta

nekrum

Original Poster:

573 posts

278 months

Friday 15th October 2010
quotequote all
Jubal said:
I take it you've been offered an inclusive price including system, calls and rental? It probably seems cheap because you are paying too much for calls now. Check contract length too. HTH.
Yep that's it - their call rates are silly cheap 0.5ppm, we're paying 1ppm now which I though was a seriously good rate. Our average bill is only £250-£350 quid..

Not seen the contract yet but will be going over it with a big magnifying glass on Monday..

nekrum

Original Poster:

573 posts

278 months

Wednesday 3rd November 2010
quotequote all
Hi

Systems been installed and a few of the features we required are surprise surprise not available.. seems to be a major case of salesperson not listening to the requirements and concentrating on getting a signature on the order form.. anywho now waiting on them sorting it but I fear we're going to be disappointed..

Anyone had any dealings with them?..

nekrum

Original Poster:

573 posts

278 months

Monday 11th April 2011
quotequote all
BDG said:
Anyone got anymore news on 4com. Service levels / product etc. looking to take on system but could do with some feedback outwith their web pitch.
Well since it was installed (Nov last year) we have finally got everything working as it should!..