Shift Keys not working

[ali_kat]

Not for me, but a mate Honest!

The problem she reports is below

"my shift keys have gone wonky and every time i try to use it it turns on full screen mode and asks me about caret browsing. i've managed to stop the caret browsing thing but i can't see anywhere, despite searching, how to get shift to work properly - sticky keys off. left shift refreshes page and turns on full screen, right shift brings up history. v annoying."

Does anyone know how to fix this please?

[ali_kat]

Nope, she's checked that

[ali_kat]

Laptop, nothing split

But, it is working again now Women!

[ali_kat]

And now not working again

[ali_kat]

Windows

[ali_kat]

Cheers Joe, I shall suggest & ask