BT Infinity

Author
Discussion

japgt

Original Poster:

349 posts

165 months

Monday 21st April 2014
quotequote all
Hey guys im after some advice re the above.

We are currently with virgin media for broadband, phone and tv and although all is good with tv and phone the broadband seems patchy.

We are looking at moving the whole lot to bt and having the infinity broadband which ive already checked we can get in our area.

my main concern is we dont know anything about the channels that you get with their tv package are they the same as virgin or sky?

Also are there any pitfalls I may be missing with any of their services before we make the jump??

Any help appreciated


japgt

Original Poster:

349 posts

165 months

Tuesday 22nd April 2014
quotequote all
I did but couldnt see a definitive listing of all channels just the odd ones against certain packages.

Ill have another look today.

japgt

Original Poster:

349 posts

165 months

Tuesday 22nd April 2014
quotequote all
so are the freeview channels the same as the ones you get on virgin or sky? i did notice that they had bolt ons for music and other stuff, but dont want to end up paying over the odds to have what we already have.

the broadband just seems slow, i tried buying a wireless adapter and that was even worse, so that went back and back on a cable from the hub.

the one thing i have noticed is that my samsung galaxy s4 always says my internet connect is unstable when im on wireless in the house, sitting in the same room as the hub!!

japgt

Original Poster:

349 posts

165 months

Wednesday 23rd April 2014
quotequote all
OK, so done a speed test and this is the result, im guessing that doesnt look to bad??

http://www.speedtest.net/my-result/3456281425

regards channels, i would like the option of watching any channel that we currently have, particularly interested in gold, dave, discovery channels, more 4, and music channels really, those are the most important ones for me.

it may be a case of keeping the virgin tv gubbins and just moving the internet to bt.

japgt

Original Poster:

349 posts

165 months

Wednesday 23rd April 2014
quotequote all
mine was done using the cable in the back of the desktop computer, via the virgin hub, im led to believe it is the superhub we have, but not 100% on that. i was using wifi via that hub on my phone and thats what was saying our internet connection is unstable??

japgt

Original Poster:

349 posts

165 months

Wednesday 23rd April 2014
quotequote all
cheers guys, had sky and wouldnt dream of going back to them, they were shocking with customer service when we had an issue with the sky tv set up. also heard horror stories about their internet set up as well.