PC keeps freezing up

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Discussion

TOPTON

Original Poster:

1,514 posts

237 months

Sunday 20th July 2014
quotequote all
What's wrong with my PC. I'm running windows 7 professional with IE as browser. Everything is running with the most recent updates. It freezes up when web surfing, mostly on PH and ebay (probably noticed that because I use them most.)

It is getting really annoying, I can look at 3-4 pages on PH and then when I click to look at next page or a different topic it freezes. The little circular spinner continues to spin at the top of the screen but nothing else happens. After a short while I get a dialogue box at the bottom of the screen saying " pistonheads is not responding---recover web page,"

When I click "fix connection problems" , a box comes on screen checking things and eventually says everything on Pc is fine, the problem is with PH"

Whilst it is frozen on PH, I can minimise screen and bring up a different website easily. So it doesn't sound like my internet connection is iffy.

Any suggestions ???

TOPTON

Original Poster:

1,514 posts

237 months

Sunday 20th July 2014
quotequote all
I have firefox installed too. If I click on that while PH is frozen, search for PH then it will not load up neither. If I X the screen and then click the PH icon, it will not load up first time. Sometimes it takes 3-4 attempts while showing a white screen

TOPTON

Original Poster:

1,514 posts

237 months

Monday 21st July 2014
quotequote all
All windows updates are up to date. Using IE 11, AVG virus scan is up to date and scanned. Ran CCleaner with no problems found, added PH to compatibility list.
I haven't run a MALWAREBYTES thingy as not sure which one to trust or download.

Whilst waiting for PH to load up next page I opened and closed four other websites from my desktop icons. Jensen owners club, Dellorto carbs, DAF foods and Preloved. All opened as normal and I flicked through different pages on each site. PH had still not reloaded, screen timed out and came up with unable to find, check connection problem. There were no connection problems, PH was at fault again it said.

So it seems it is definitely just PH and ebay. Frustrating it is

TOPTON

Original Poster:

1,514 posts

237 months

Monday 21st July 2014
quotequote all
I've disabled all addons and things are 100% no better. Waiting for page to reload eventually comes up with "web page unavailable" with a click box for "fix connection problems".

Clicking this shows it checking various modes and then showing-

"your computer appears to be correctly configured, but the device or resource(www.pistonheads.co.uk)is not responding

TOPTON

Original Poster:

1,514 posts

237 months

Monday 28th July 2014
quotequote all
An update with a solution.

After trying everything mentioned on here and some other things, nothing fixed the problem. Strangest part was while waiting for PH to load up I could surf through other web sites no problem. So I didn't think it was a connection problem at all.

I decided to try a different router as the Belkin one I have is about 4 years old, it wasn't showing signs of fault in any checks made and as I said, it was only on PH and ebay.

Guess what------ woohoowoohoowoohoowoohoo everything is back to normal and working spot on. I don't know why the router was just holding up certain sites but it was.

Thanks for all the suggestions, but no one won the virtual prize drink

TOPTON

Original Poster:

1,514 posts

237 months

Monday 28th July 2014
quotequote all
Zad said:
I was close!
You were, so you can have a small burger.

I did restart it and also reset it to new, which I thought had sorted it, but next day it was at it again