Windows 8 Phone Help Needed

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Discussion

anonymous-user

Original Poster:

55 months

Saturday 25th October 2014
quotequote all
My other half has a Nokia Win 8 phone.

She wanted an app but does not have a MS ID so I used my hotmail account details.

Now she has all my email going to her phone and I cannot see any way to delete the Hotmail account from her phone.

Google search seems to imply you cannot delete the account - only way is to completely reset the phone.

Is this true?

anonymous-user

Original Poster:

55 months

Saturday 25th October 2014
quotequote all
grumbledoak said:
It will be easier to just reset it. Get a new email for her if you have to. She cannot have much installed to lose!
Luckily she did not have much on the phone so we've reset. What a terrible system though that you cannot simply delete an email account.

anonymous-user

Original Poster:

55 months

Saturday 25th October 2014
quotequote all
HTP99 said:
I have a windows phone running 8.1, I've just gone in to my "e-mail+account" settings, I've pressed my e-mail account and held my finger on it until a new window appears with a menu, there are two thing in this window "sync" and "delete", I guess you select "delete".
Only had sync as an option - maybe that's a difference between 8 and 8.1?