Help with retaining a mobile number on talktalk?

Help with retaining a mobile number on talktalk?

Author
Discussion

tight fart

Original Poster:

2,927 posts

274 months

Saturday 3rd October 2015
quotequote all
My dad has had the same mobile number for over 35 years, he now uses it very little, and he's now with taltalk on a payg basis.
He's just come out of hospital, the phone wasn't working and I suspected out of credit, I've tried to top it up for him but have been told it's been switched off as its been 150 days since the last top up, (could have been used)
Is there any way I can get the number reinstated? For some of his old friends it's the only way they'd contact him.

tight fart

Original Poster:

2,927 posts

274 months

Tuesday 6th October 2015
quotequote all
I'll try the Twitter route and see how we get on.

tight fart

Original Poster:

2,927 posts

274 months

Tuesday 6th October 2015
quotequote all
Sorry sums and wine don't go with me, same number since 1987.
Apparently he hadn't used it for a call for more than 180 days.