New Router - Problems

[Ray Singh]

My neighbours have bought a new Router from Maplins. Its a TP link Archer D2.

They plugged it all in, following the instructions and everything worked fine. That is until the phone rang. Its an ADSL modem I think and when the phone is in use, the internet goes down.
Is this something to do with BRIDGE mode?

How can I fix this for them?

Thanks.

[Ray Singh]

Smacking myself on the ar5e with a huge slipper. I should have noticed that!!

Thanks PH'ers i will give this a try this afternoon - if next door are in!

R

[Ray Singh]

Thanks PH'ers. All done.
The router only works in the Master socket with a filter and each individual phone connected the wall required a in line filter.
I took over some spare SKY filters I had kicking about.

Router only working in master socket is a nightmare as thiers is in the living room!

But at least its all working.

Thanks!