Computer builders - a bit of help please?!

[surveyor]

Today I've built a new PC. I'm no professional, but reasonably handy. And am a tad frustrated.

PC is booting up, or rather not with an error code. I have not got as far as getting video out of the thing.

Asus motherboard error code 99 which is Super IO Initialisation. Helpfully there are some LED's as it goes through it's process, which shows it making it through RAM , CPU and VGA (I've taken out the dedicated graphics card for now until I can get it booted) - and shows it hanging on Boot Device LED. I'm therefore got a working theory that this is where something is astray.

I have taken out and reseated memory. Tried just one memory slot. I have taken out and reconnected both large power and 8 pin power to the motherboard. I have checked the power to the two hard drives, and routed a fresh cable. I have tried disconnecting both hard drives, and reconnecting each one, on it's own. I have removed all USB header connections. I have tried to update the bios (difficult tol tell if this has worked with only a single led to give ma clue). I have double checked the CPU installation.

I have a usb mouse, keyboard and mostly, a windows 10 USB boot thingy inserted to the rear ports.

I am most disappointed, but if there is anything I should have tried please could you point it out?

[surveyor]

I've checked pins as far as I can. They look fine.

I tried disconnecting everything last night with no joy.

I will double check the CPU header, but the LED status get's past CPU and stuck in the boot phase, which is where error 99 comes up.

It's annoying!

[surveyor]

Shadow R1 said:

Just making sure i have read this right, it has no video output ?
Does it spin the fans ?
The system is showing error 99 from the boards own led display ?

Is the monitor known to work ?

Its unlikely to be a doa board but not totally out the question.

Was all the equipment brought new, if so where from ?

Fans spin. Monitor is tv on hdmi as that's the only bloody connection that I can hook up to.

Error 99 is on boards own supply.

Everything bought new. Either from Overclockers or Amazon. (MB was Overclockers).

Motherboard is freezing with no display. LED is showing stuck on boot.

ETA - I can't do anything with BIOS as I can't see the screen!

Edited by surveyor on Sunday 29th November 16:38

[surveyor]

There is no onboard VGA. It's HDMi or Displayport.

The fault code, and the boot LED staying illuminated means that the problem is on the PC I believe (am certain).

I tried unplugging and going bare bones last night...

Full Spec

CP-581-IN Intel Core i7-6700K 4.0GHz (Skylake) Socket LGA1151 Processor -

GX-290-EA EVGA GeForce GTX 960 SSC 4096MB GDDR5 PCI-Express

MB-654-AS Asus Z170-Deluxe Intel Z170 (Socket 1151) DDR4 ATX

CA-171-NX NZXT H440 New 2015 Edition Case - Matte Black & Red 1 £74.99 £74.99

HD-191-SA Samsung 250GB 850 EVO SSD 2.5" SATA 6Gbps 32 Layer 3D Retail V-NAND Solid State Drive (MZ-75E250B/EU)

Windows 10 Home 32-bit/64-bit English International
Sold by: Amazon EU S.a.r.L.
£84.72
Submit
Buy it Again

Corsair CP-9020078-UK Builder Series 750W CS750M ATX/EPS Semi-Modular 80 Plus Gold Power Supply Unit
Sold by: Amazon EU S.a.r.L.
£86.99
Submit
Buy it Again

Corsair (CW-9060021-WW) Hydro Series H100i GTX 240mm Extreme Performance All-In-One Liquid CPU Cooler
Sold by: Amazon EU S.a.r.L.
£86.98
Submit
Buy it Again

HyperX Fury Black Series 16 GB (2 x 8 GB) 2133 MHz DDR4 CL14 UDIMM Memory Kit (Skylake Compatible)
Sold by: Amazon EU S.a.r.L.
£77.86
Submit
Buy it Again

[surveyor]

ging84 said:

you need to use something other than a tv with hdmi to initially set things up, the blank screen is likely due to a hdcp handshake problem

not sure how. not keen on buying a hdmi monitor.

[surveyor]

ok. I've ordered a hdmi to vga adaptor. lets see if that makes a difference.

[surveyor]

dmsims said:

surveyor said:

ok. I've ordered a hdmi to vga adaptor. lets see if that makes a difference.

While you are waiting you need to sort out out your website - it says:

"[contact-form-7 id=”46? title=”Contact form 1]" at the bottom

which page please? I'm not seeing this, but have heard a couple of people say the same thing.

[surveyor]

Thanks chaps. An old plugin that I thought was not used on the site any more.... Now sorted

[surveyor]

Monty Python said:

Can you get into the BIOS? If not then I'd say that the motherboard is dead.

No video to see the BIOS. Will await the HDMI adapter until I give up..

[surveyor]

Monty Python said:

surveyor said:

No video to see the BIOS. Will await the HDMI adapter until I give up..

One last thing - does the TV have multiple HMDI connectors? Is it possible it's not looking at the right one? The TVs we have at work have 4 HMDI connectors and you have to manually select which one is in use.

it was set to the right input.

[surveyor]

Thanks folks. Dumb VGA convertor to a monitor has a display

I'm surprised but grateful for your help....

[surveyor]

ging84 said:

It's very common problem, once you get things up and running with the os loaded and the graphics drivers installed you should be able to go back to a normal hdmi cable as it will be able to perform the hdcp handshake

It would be nice of them to provide a HDMI to VGA adaptor in that case...... grrr