W10 update; internet access problems

W10 update; internet access problems

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Discussion

T40ORA

Original Poster:

5,177 posts

219 months

Thursday 11th February 2016
quotequote all
Has anyone experienced this? And more importantly, found a fix?

I had a quick trawl and it seems to be common, with no fix reported. One guy did the re-boot trick and it worked. Not for me though.

Help!

TIA

T40ORA

Original Poster:

5,177 posts

219 months

Thursday 11th February 2016
quotequote all
JPJPJP said:
is this wireless or wired or both?
Both. In fact, it looks like I can get some wireless connectivity but not wired. I'm doing a speedtest, it finds and connects to the site - but won't connect to PH (I'm on another computer).

T40ORA

Original Poster:

5,177 posts

219 months

Friday 12th February 2016
quotequote all
Do you have to pay for the clean install?

T40ORA

Original Poster:

5,177 posts

219 months

Friday 12th February 2016
quotequote all
JPJPJP said:
probably drivers for the ethernet / wifi card isn't it?

if you can get it connected it "should" find the appropriate drivers and install them....
It's been connected sporadically, but no driver downloads.

T40ORA

Original Poster:

5,177 posts

219 months

Friday 12th February 2016
quotequote all
I've had to leave mine with a tech guy as I'm away for the weekend, and need it for Monday afternoon.

This seems to be what he was suggesting.

T40ORA

Original Poster:

5,177 posts

219 months

Wednesday 17th February 2016
quotequote all
Interesting development. The tech guy said all was working well on his network; I took it home and still had the same problems.

I agreed to go back to him when I am back from working with clients, but today thought I would switch on the WiFi on the laptop and try to connect to a public network; lo and behold, it works fine.

So could there magically be some sort of compatibility problem between my internet/ISP and the updated W10 on my laptop? And if so, what is likely to be the difference between that and the public network I'm currently logged on to.

T40ORA

Original Poster:

5,177 posts

219 months

Friday 11th March 2016
quotequote all
Everything seems to be working fine on mine now, except for one thing. When the screen blanks out/sleeps (even if a background task like streaming radio is on) sometimes the wakeup process goes weird.

I get a Windows screen but without the entry field for my password. It sits there for a while, then disappears, and I get an 'egg-timer' type screen - which flickers for ages before it reverts to the proper Windows login screen.