EE to Three SMS issues

Author
Discussion

AJB88

Original Poster:

12,454 posts

172 months

Sunday 19th June 2016
quotequote all
All,

A mate of mine from work has been texting me (Hes on EE) and I don't receive them all of a sudden for the last 5 days, If he sends 20 I will receive 1 maybe 2.

I called three and they instantly asked if he was on EE to which I responded yes, they then said they have a known issue with receiving SMS from any number than has been on EE or is currently on EE.

Got the brother in law to try (hes on EE), he sent me 5 SMS and not received any of them either.

I am receiving SMS from O2 and three no issues.

Anybody else had this in last few days.

AJB88

Original Poster:

12,454 posts

172 months

Monday 20th June 2016
quotequote all
Nobody?

Can't be the only person in the country on Three who can't receive texts at all from EE?

tested it this morning, 2 mates sat next to me, one on o2 came straight through, Three one sent not received it nearly 12 hours later.

AJB88

Original Poster:

12,454 posts

172 months

Monday 20th June 2016
quotequote all
Kind of annoying most of my mates us Whatsapp but this one insists on old school SMS.

AJB88

Original Poster:

12,454 posts

172 months

Monday 20th June 2016
quotequote all
Apparently you can call Three and give them the number.

They said the issue affects any number thats ever been on the EE network so presume it means Orange and T-Mobile.

AJB88

Original Poster:

12,454 posts

172 months

Tuesday 28th June 2016
quotequote all
Haven't been in the country for a while anybody else having this issue still?