Firefox and Metronet

[Simpo Two]

Can anyone access www.metronet.co.uk on Firefox?

It's the one site I need to get to to sort out a problem and it's the only website FF won't find... 'server not found'...

[Simpo Two]

That would explain it - but I was using Plusnet's live chat today; they said there was a problem at their end and I needed to reset my password, and that the only way I could do it was via the Metronet site/portal... they sent me exact links and neither would load...

[Simpo Two]

Ultuous said:

Unlikely the subdomain will 'work' for you if the main domain doesn't, but here's the link to their password reset form just in case (I'm on FF 47.0 BTW and the whole site seems to be up from here - sounds more like you have an ISP issue, which I'm sure doesn't sound very helpful right now!)

http://portal.metronet.co.uk/forgotpassword/index....

Thanks - but I still get 'Server not found'. I'm on FF47 too and the ISP is Plusnet...

[Simpo Two]

Hawkers said:

What if you change your DNS server on your computer to 8.8.8.8 through your IPv4 network properties in control panel.

That's a bit out of my comfort zone... what will that do and do I have an IPv4 network? I have 'network connections' with Local Area Connection. (XP Pro) .I don't want to risk breaking the other 99.99% of the internet!