iOS10 - wait !

[George111]

First iPad to update, new 12.9" iPad Pro 128GB, all looked fine until reboot and now the screen won't update - says connect to iTunes.

Am in process of restoring it to 9.3.5 via laptop.

I'm going to wait a few days for the rest . . . !

[George111]

12.9" iPad stuffed - can't restore or reset. Unresponsive. Just sits there demanding iTunes be connected but iTunes can't restore it or upgrade it.

[George111]

iTunes eventually managed to download a 2.3GB file but the iPad wouldn't take it or a restore - nothing works. It's new so there's nothing significant on there so back to JL tomorrow !

[George111]

jmorgan said:

^^^^

How many were affected? Was it an issue for the "professionally upset at anything" or a blip?

Apple seem to be suggesting it was a fault with the software in he first few hours it was available and have apologised. It does seem to have affected a lot of people.

[George111]

jmorgan said:

George111 said:

jmorgan said:

^^^^

How many were affected? Was it an issue for the "professionally upset at anything" or a blip?

Apple seem to be suggesting it was a fault with the software in he first few hours it was available and have apologised. It does seem to have affected a lot of people.

Saw that but they also say it was a small number.... guess we will not get the figures?

I got had but then I knew that to wait would be better to see the outcome of others, but sat at my computer so plugging in and rescuing the phone with iTunes was no real issue. I can understand that people desperate to upgrade would risk it without backups or a iTunes nearby with OTA. My only real issue was the speed of downloading and the net in general was dead slow last night. But people with so much work or life on the phone and not backed up, well, I would have waited or accept that technology in its many forms can make you have a bad day.

Mine was a brand new iPad Pro 12.9", nothing on it other than a wifi connection, not even an app other than what it came with so I reasonably thought, the upgrade would be a simple operation.

[George111]

page3 said:

Puggit said:

It really is common sense to wait for at least one point release before jumping in. When I had Apple devices, I lived by that rule!

It is a point release. 10.0.1

Yep, been tested for some time but the issue wasn't with the version, it was a fault with the first images downloaded, apparently. Can't imagine how that happened - perhaps corruption on AWS ?

[George111]

https://www.theguardian.com/technology/2016/sep/14...

An Apple spokesperson said: “We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologise to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.”

[George111]

New iPad has to go back, unable to fix without going to Apple.

[George111]

Found one issue - iTunes with iPhone 6S+ and iPad Pro (both sizes) don't like using a USB hub . . . you need to connect them to the PC/Mac using a built in USB port and use a genuine Apple lightening cable to do a restore/upgrade. They sync perfectly well on the hub but for some reason won't upgrade or restore.