Three feel at home warning

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Discussion

AJB88

Original Poster:

12,442 posts

171 months

Tuesday 20th September 2016
quotequote all
Guys just a heads up.

Travelled to Nurburgring this weekend just gone, Three now offer feel at home in whole of Europe which was a blessing, I had previously turned off my data in France & Germany and used wifi when I went last year.

I used the ferry from Dover to Dunkirk at 4am, most of the journey I tried to sleep, I had connected to their free wifi to try surf the web but it was poor, it must of disconnected while I was dosing.

I expected the network to run out of signal a few miles out to sea and connect to French network once we arrived.

When I got into France noticed phone was going bezerk with text messages, I just expected these to be the usual rubbish from Three. Upon stopping for a break in Belgium actually turns out I had run up a bill.

£36 worth of data in 2 hours, why? because my phone had connected to a maritime network which isn't covered by "feel at home" and all my apps were trying to update using the maritime network. The network must of been poor as well.

Three have said its in the small print which now I have looked it is. Having never traveled by ferry before (always eurotunnel) this has caught me out and would imagine there are a few others it will catch out.

safe to say on the way back I turned data off.


AJB88

Original Poster:

12,442 posts

171 months

Tuesday 20th September 2016
quotequote all
Its something I'd never thought about, just expected it to run out of signal and connect to French network once we got there.


AJB88

Original Poster:

12,442 posts

171 months

Tuesday 20th September 2016
quotequote all
Magic919 said:
Good to see they've added Germany at last. Saves me using a German SIM in future.
Same here with Germany, Malta, Romania and Bulgaria.

AJB88

Original Poster:

12,442 posts

171 months

Tuesday 20th September 2016
quotequote all
Yeh it can be really poor, In Bulgaria last year I paid for europass and couldn't get it to work. Eventually Three gave me a refund.

Especially annoying after I found out that my Vodafone Romania sim card included Roaming in Bulgaria.

AJB88

Original Poster:

12,442 posts

171 months

Tuesday 20th September 2016
quotequote all
CAPP0 said:
Same thing happens on cruise ships, I tried to challenge it with no luck either.
Pain. but we live and learn, wont do it next time.

AJB88

Original Poster:

12,442 posts

171 months

Thursday 22nd September 2016
quotequote all
I would bin them off but no other network offers the roaming data and I'm a heavy data user.

AJB88

Original Poster:

12,442 posts

171 months

Friday 23rd September 2016
quotequote all
problem is what are Vodafones tarrifs like because I'm on three £20 a month for unlimited data, unlimited text and 200 mins including 30gb tethering.


AJB88

Original Poster:

12,442 posts

171 months

Saturday 24th September 2016
quotequote all
OldGermanHeaps said:
Vodafone does. Not throttled too, 3 is heavily throttled when roaming.
Just looked on Vodafone they do (at the moment) a £25 sim only contract with 25gb and 4gb roaming.

Not quite the unlimited data and roaming I get with Three but the closest thing. Been having a few issues with 4g at home as well recently it used to work brilliantly but recently struggle for H+ at home.

Might investigate Vodafone.

AJB88

Original Poster:

12,442 posts

171 months

Saturday 24th September 2016
quotequote all
rottie102 said:
lots of 1 stars there.

Just had a mate over who's on Vodafone, says the internet abroad is good...... Had 0% signal at my house.

Can't understand why I've gone from (on Three) 4g in house to struggling for H in the last 2 months, possibly taken out of service a mast?

AJB88

Original Poster:

12,442 posts

171 months

Sunday 25th September 2016
quotequote all
Couldn't you just of used your Three phone?

AJB88

Original Poster:

12,442 posts

171 months

Sunday 25th September 2016
quotequote all
Ah sorry I miss read I thought you had a Three phone but were using a different sim card abroad.