Macbook Pro - Won't boot

[jonamv8]

Hi

I don't normally deal with MACS but a clients wife has photos of their children (not backed up...) on a dodgy macbook pro.

It was giving the 3 beeps. I moved the RAM around and got it booting but then it quickly stopped. We thought maybe bad ram so take opportunity at relatively low cost to upgrade from 4gb to 8gb. Booted up fine once or twice and now loads to a white screen, gets half way through progress and shuts down.

I hate macs....

Any ideas guys???

This is a favour to a client rather than a job as such but given the nature of the data I would like to help them out if I can.

Thanks Jon

[jonamv8]

its a mid 2012 so hdd not ssd - if I remove it and link it to my PC it's not going to show me the data is it?!?!

Guess I'll need a utility to view the 'mac' data on PC and take a back up?

[jonamv8]

presume a osx re installation will lose the data guys??

Could be GPU reading up on it now.

Thinking HDD removal and plug it in to a PC and view via hsfexplorer

[jonamv8]

Vaud said:

jonamv8 said:

presume a osx re installation will lose the data guys??

Booting from the DVD for OS X will allow a repair mode that will only reinstall the OS and not touch data:

https://support.apple.com/en-us/HT204904 - second half of page


Or if you have access to anther Mac, you could install OS X to a USB thumb drive, then boot from that know that you are making no changes to your HDD. If that boots you will then be able to access your local drive without removing it - and copy data off to an SD card or another thumb drive....

I really don't think it is an OS issue from what you have described.

No do I to be honest. If a Windows PC was behaving this way IO'd go hardware fault 99%.

Im running a hardware diag now

[jonamv8]

simple diagnostic found nothing so running extended which can taken an hour