BT Infinity in a new house

[R E S T E C P]

We live in a new housing development. The older houses across the street are connected to the same cabinet which has a status of "fibre enabled", and those houses have Infinity.

BT website says they have "no plans to bring fibre to our area". I tried speaking with customer service to ask about it - but the Indian call centre staff barely understood what I was asking and just repeated the same thing over and over: "We don't have a plan for your area yet".

Is this standard for new housing developments? What are our chances of getting Infinity any time soon?

[R E S T E C P]

Yep, we've been here for over a year. Standard BT is OK - we're getting about 10-15mbps, but I'd prefer Infinity obviously.

[R E S T E C P]

Yes I have a feeling that I'm not going to get an answer from BT no matter how much I try.

I guess I should just count myself lucky for getting a decent speed with standard broadband, and if they decide to connect us in the future then it's a bonus.