V+ Not booting up

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Discussion

Bollah

Original Poster:

558 posts

188 months

Thursday 15th October 2009
quotequote all
Turned on my V+ (new style box) this morning and found that the box was stuck on LD:30 when starting up, with it occasionally flicking back to LD:20 but not going any further. A quick google doesn't result in much, apart from LD:20 being a feed problem?

I've only had the V+ box for less than 2 months and judging by how long the wait for an engineer is, i'd rather try and fix it myself if anyone know's about this error message?

Any help would be appreciated.

Bollah

Original Poster:

558 posts

188 months

Thursday 15th October 2009
quotequote all
I didn't mean i was going to open the box up and tinker with it. I meant a simple solution of doing X,Y and Z. I called VM, they asked me to power the box off, back on and they sent a signal to it, no joy. Engineer is booked for Monday afternoon so have to sit in front of the PC to watch the F1 now frown

Bollah

Original Poster:

558 posts

188 months

Thursday 15th October 2009
quotequote all
cjs said:
Is your internet on Cable as well?
Yep, internet is working fine at home, just the box isn't getting past LD:30. From the post i had on the cable forum, a VM engineer has seen it and going to give me a call this evening to see if he can help, if not, will have to wait till Monday for the engineer to come to the flat

Bollah

Original Poster:

558 posts

188 months

Friday 16th October 2009
quotequote all
cjs said:
Bollah said:
cjs said:
Is your internet on Cable as well?
Yep, internet is working fine at home, just the box isn't getting past LD:30. From the post i had on the cable forum, a VM engineer has seen it and going to give me a call this evening to see if he can help, if not, will have to wait till Monday for the engineer to come to the flat
So the cable coming into the house is okay. Have you checked the cable to the V Box? There will be a split somewhere from the main incoming cable, maybe outside? Check connections could be that simple.
I tried swapping it over with my internet cable and it didn't make any difference. I had a post on cableforum and a user PM'd me who works at VM, he had a look on the system as he has dealt with a few Ld:30 prolems, changed the frequency of the box and a couple of button presses by me and it was all working again, happy days smile

Bollah

Original Poster:

558 posts

188 months

Friday 16th October 2009
quotequote all
Thanks for the reminder biggrin Cheers for your suggestions too smile