Mercedes Me

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Discussion

XRS

Original Poster:

143 posts

190 months

Tuesday 30th June 2015
quotequote all
Does anyone know what it's about? I have a W205 Sport Premium and my salesman came to the conclusion that as I don't have the Comand pack MM won't work. I then got a call from Mercedes (well, a call centre) asking why I hadn't registered the car for MM, so having set up a MM account I tried to activate all the services, which was followed by an email confirming that they would be activated as soon as possible and then another email stating that the services had been terminated because there is a change of owner!
I would be interested in the apps that enable me to monitor the car's status, location etc., but no-one at Mercedes seems to know what is possible. Truly frustrating!

Does anyone out there know what is available and whether (and what) I can get on my car?

XRS

Original Poster:

143 posts

190 months

Tuesday 21st July 2015
quotequote all
I don't have the answer regarding the apps, but I can confirm that my car, without Comand has (presumably all) 5 services activated, Accident Recovery, Breakdown Management, M-B Emergency Call System, Maintenance Management and Telediagnostics.

My sales guy is supposed to be ringing to talk it all through, but hey, having just bought a car he's not expecting me to buy another for a while and his priority is selling cars. I did manage to sort out getting the speed cameras onto one of his other customer's Garmin systems and introduce someone who bought another W205, but I'm still not important enough for a bit of post-sales service wink