WARRANTY ISSUES - VERY RUDE MERC DEALER

WARRANTY ISSUES - VERY RUDE MERC DEALER

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sloeb

Original Poster:

8 posts

186 months

Friday 30th July 2010
quotequote all
Hi everyone, just looking for a bit of help on a matter and if anyone else is experiencing the same problems we are.

Our local MB dealer is refusing to do warranty work because of the following 2 reasons.

1. The car was not supplied from them so they told me to go back to the supplying dealer.
2. As I am in the motor trade they say they don't have to carry any work out for anything owned by me or my company.

On more than one occasion now I have been spoken to very badly and sworn at and given a load of abuse and had the phone put down on me.

Anyone else had the same treatment??



Edited by sloeb on Friday 30th July 11:47