PistonHeads.com Forum

HPI check shows "V5 issue date" doesn't match DVLA - Advice?

HPI check shows "V5 issue date" doesn't match DVLA - Advice?

Author
Discussion

nsi

Original Poster:

316 posts

105 months

Sunday 16th October 2011
quotequote all
Hi,

I've done a HPI check on a car I'm looking to buy, and the relevant section of the report says the following:

AA Vehicle Check said:
Vehicle Documents
V5 issue date
The V5 registration document issue date does not match the information provided by the DVLA

V5 serial number
The V5 registration document serial number is not recorded as stolen, forged or a duplicate
^ my bold added.

Now, the car had a personal plate on it, and this was removed around the same time it was traded in at a main dealer who then sent the car to auction, where it was picked up by the dealer I'm looking to buy from. So my suspiciion is that the V5 issue date not tying up is most likely to be related to the switching of docs when the reg transfer went though, and the car was traded in.

AA have said they'll look into it, and I have the number for the DVLA to ring tomorrow. But I thought I'd ask whether any of you guys have had a similar experience of what might cause this report on the HPI check? Help me get a peaceful night's sleep please, because at present I'm a bit concerned because I know that a fake/dodgy V5 would be a BIG problem, and I'm hoping that's not the case!

Cheers,

nsi

Original Poster:

316 posts

105 months

Monday 17th October 2011
quotequote all
Weekday bump.

Bursar

161 posts

78 months

Monday 17th October 2011
quotequote all
I've bought a couple of cars that have had plates swapped, and haven't seen that come up on the HPI. There was just the standard warning about the plate change. The first was from a dealer and the previous owner had p/x'd the car, and the second was a private sale.

saaby93

17,126 posts

85 months

Monday 17th October 2011
quotequote all
Has the OP entered the wrong date from the V5?

Denis O

1,818 posts

150 months

Monday 17th October 2011
quotequote all
Just had this on a Defender I bought. A little research and I found that you can now check the issue date on the DVLA tax on line page. Having checked there it told me that the date I had been given was correct and Hpi (RAC) had the date wrong.

Called them (RAC) and they said they would investigate and call me. Called the following morning to confirm that their date was indeed wrong and they were making adjustments. Even emailed me a new report with everything clear.
Advertisement

nsi

Original Poster:

316 posts

105 months

Monday 17th October 2011
quotequote all
Denis O said:
Just had this on a Defender I bought. A little research and I found that you can now check the issue date on the DVLA tax on line page. Having checked there it told me that the date I had been given was correct and Hpi (RAC) had the date wrong.

Called them (RAC) and they said they would investigate and call me. Called the following morning to confirm that their date was indeed wrong and they were making adjustments. Even emailed me a new report with everything clear.
I didn't know you could check the V5 date via the tax online page.

However I've had a very similar resolution to you: I reported the discrepancy to AA yesterday (Sunday) afternoon and they said that they would need to call DVLA to investigate but DVLA only open Mon-Fri. They advised it could take up to 5 days to resolve!

I then recieved a call from AA about 10am this morning confirming that the date which I had supplied was indeed correct and that they would send me an amended HPI report which reflected that. I am now clear on that front to make the purchase and will be covered by their guarantee.

So good result in the end, but these things are always worth checking properly IMO.

Cheers all! :-)

Denis O

1,818 posts

150 months

Monday 17th October 2011
quotequote all
Als well that ends well.

The date check has only been on the DVLA site for about 2 weeks. All adds to the checks we can now do.