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Facebok logon issues

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Spiffing

Original Poster:

1,726 posts

107 months

Wednesday 21st December 2011
quotequote all
Firstly, I know Facebook is not everyone's cup of tea. But I am having issues logging on, I get the following messages :

"It looks like you downloaded software that is affecting your Facebook account and showing you unauthorized ads. We'll walk you through a few steps that will remove the software and secure your account."

"It's common for people to be tricked into running programs that offer features that aren't available on Facebook, such as adding custom themes or seeing who has viewed your profile.

What is Adware?

This software will show you spammy ads that aren't approved by Facebook. They can also introduce security vulnerabilities, slow down your computer, and clutter up your news feed with ads so that you end up missing content from your friends. "

"We're pleased to offer McAfee Scan and Repair to you at no charge. If any infected files are found, McAfee Scan and Repair can remove them for you automatically. If you prefer, you can also remove them yourself.

By clicking this button, you are agreeing to the McAfee Scan and Repair terms of service"

I don't want to download McAfee, I just want to either get into my account of get an email address for Facebook to cancel it. Can anyone help with either of these?


LordGrover

25,806 posts

109 months

Wednesday 21st December 2011
quotequote all
Not something with which I'm familiar, but googled your problem: click. Appears to be genuine, maybe?

RedWhiteMonkey

4,411 posts

79 months

Wednesday 21st December 2011
quotequote all
Sounds like a trojan or similar, I’d be suspicious and run some antivirus/malware stuff.

Spiffing

Original Poster:

1,726 posts

107 months

Wednesday 21st December 2011
quotequote all
Thanks, running Norton now. It looks legit, from the link. I found other people having the same issue through google, but couldn't get to that page on Facebook.

I have run Norton and still can't logon.

Edited by Spiffing on Wednesday 21st December 19:58

Spiffing

Original Poster:

1,726 posts

107 months

Wednesday 28th December 2011
quotequote all
I have checked again and Facebok decided to let me on again. Odd, but thaks for the tips smile