7 Speed DSG Problems
Discussion
My 9 month old MK6 1.4Tsi 122 Golf with the 7 speed DSG box (DQ200?) started acting up a few months ago. I began noticing an odd judder when moving from 1st to 2nd gear, and then 2nd to 3rd gear whilst in full auto mode. I mentioned this when it went for its first service last week and VW decided to remove the gearbox and found one of the clutch packs was faulty and are now replacing both clutch packs.
Has anyone else had this issue and if so, is this something that is likely to bugger up again? The car has only covered 9300 miles and whilst I have heard of problems with the older DSG boxes I am starting to think that the new dry clutch packs could be the reason behind them messing up so quickly in the newer cars.
Has anyone else had this issue and if so, is this something that is likely to bugger up again? The car has only covered 9300 miles and whilst I have heard of problems with the older DSG boxes I am starting to think that the new dry clutch packs could be the reason behind them messing up so quickly in the newer cars.
Bit of a thread bump but mines been doing exactly this.
It's in at the moment getting the clutch packs changed which I've just been told could be 3 weeks because they are on back order.
Did this cure yours?
This is the 3rd VW with a DSG box I've had but the first one with the dry clutch setup. The other 2 were the wet ones and were faultless.
It's in at the moment getting the clutch packs changed which I've just been told could be 3 weeks because they are on back order.
Did this cure yours?
This is the 3rd VW with a DSG box I've had but the first one with the dry clutch setup. The other 2 were the wet ones and were faultless.
I've got similar on my Fabia vRS, with intermittently poor change from 2 to 3 and again from 4 to 5, in either auto or manual. However, my Skoda dealer couldn't fault it on test drive so charged me £36 for the inspection, even though the car is only 5 months old and was with them for service. Charge is apparently for checking it on the vag-com.
To say I'm unimpressed would be an understatement...
To say I'm unimpressed would be an understatement...
Tom_C76 said:
I've got similar on my Fabia vRS, with intermittently poor change from 2 to 3 and again from 4 to 5, in either auto or manual. However, my Skoda dealer couldn't fault it on test drive so charged me £36 for the inspection, even though the car is only 5 months old and was with them for service. Charge is apparently for checking it on the vag-com.
To say I'm unimpressed would be an understatement...
That's disgraceful behaviour from a main dealer. I'd be on to Skoda UK in a heartbeat about that.To say I'm unimpressed would be an understatement...
Pugster said:
That's disgraceful behaviour from a main dealer. I'd be on to Skoda UK in a heartbeat about that.
I emailed Skoda UK last night, nothing back yet. However, dealer told me that it was policy from head office as they can't charge any job time to a warranty claim unless they can find a fault to book it against. I had the same problem on mine (Golf TSI 122). It had been playing up for a while, though I waited until the next service (at 37000 miles) before getting it sorted.
The first thing they changed was the dry clutch unit. They then found that the gearbox still wasn't working properly, sent the data back to the factory, and then advised me that the mechatronic unit needed replacing. These units have to be built to order at the factory, so the car was off the road while they waited for it to arrive from Germany.
In all, they had the car for 44 days. It's now working fine, though as they didn't explain the failure mechanism I can only assume that it could happen again. If you Google "mechatronic failure" you'll get an idea of the full scale of the problem.
I'm not massively bothered as it's a company car (though it has shaken my confidence in VW engineering), but I do feel sorry for the 3rd or 4th owner in a few years time. If they have the same problem the cost of a new mechatronic unit will probably write the car off.
As an aside, the engine was also sounding like a box of spanners on start-up. The fix for this was replacement of the cam sprockets & camchain tensioner. Bear in mind this is an 18 month old, 37000 mile car. Not good!
The first thing they changed was the dry clutch unit. They then found that the gearbox still wasn't working properly, sent the data back to the factory, and then advised me that the mechatronic unit needed replacing. These units have to be built to order at the factory, so the car was off the road while they waited for it to arrive from Germany.
In all, they had the car for 44 days. It's now working fine, though as they didn't explain the failure mechanism I can only assume that it could happen again. If you Google "mechatronic failure" you'll get an idea of the full scale of the problem.
I'm not massively bothered as it's a company car (though it has shaken my confidence in VW engineering), but I do feel sorry for the 3rd or 4th owner in a few years time. If they have the same problem the cost of a new mechatronic unit will probably write the car off.
As an aside, the engine was also sounding like a box of spanners on start-up. The fix for this was replacement of the cam sprockets & camchain tensioner. Bear in mind this is an 18 month old, 37000 mile car. Not good!
Tom_C76 said:
I emailed Skoda UK last night, nothing back yet. However, dealer told me that it was policy from head office as they can't charge any job time to a warranty claim unless they can find a fault to book it against.
I think they might be telling you a load of lies. My understanding (from a VW point of view, I doubt Skoda is any different) is that a dealer can book some time looking for a customer complaint whether they find anything or not. Lots of problems can be intermittant and don't show up on their magic computer.The more likely scenario is that if they do check it and book time and don't/can't be bothered to check it properly they miss out on their "first time fix" bonus. I was told this by my dealer. The problem with the gearbox on mine required parts that were on back order. I could have had the car back while they waited for the part to come in but they prefer to keep it and keep me in a loaner. Doing this means they keep their bonus. If they hand it back and have to rebook it they miss out.
It sounds mental and it's not the dealers fault that parts from VW are on back order but that's the game.
S7Paul said:
I had the same problem on mine (Golf TSI 122). It had been playing up for a while, though I waited until the next service (at 37000 miles) before getting it sorted.
The first thing they changed was the dry clutch unit. They then found that the gearbox still wasn't working properly, sent the data back to the factory, and then advised me that the mechatronic unit needed replacing. These units have to be built to order at the factory, so the car was off the road while they waited for it to arrive from Germany.
In all, they had the car for 44 days. It's now working fine, though as they didn't explain the failure mechanism I can only assume that it could happen again. If you Google "mechatronic failure" you'll get an idea of the full scale of the problem.
I'm not massively bothered as it's a company car (though it has shaken my confidence in VW engineering), but I do feel sorry for the 3rd or 4th owner in a few years time. If they have the same problem the cost of a new mechatronic unit will probably write the car off.
As an aside, the engine was also sounding like a box of spanners on start-up. The fix for this was replacement of the cam sprockets & camchain tensioner. Bear in mind this is an 18 month old, 37000 mile car. Not good!
Well mines (this is on a TSI 160 same box though) at the clutch pack stage. It's just been changed and they are testing it and I'm waiting to hear if it's fixed it. I've been told the replacement pack is an uprated component.The first thing they changed was the dry clutch unit. They then found that the gearbox still wasn't working properly, sent the data back to the factory, and then advised me that the mechatronic unit needed replacing. These units have to be built to order at the factory, so the car was off the road while they waited for it to arrive from Germany.
In all, they had the car for 44 days. It's now working fine, though as they didn't explain the failure mechanism I can only assume that it could happen again. If you Google "mechatronic failure" you'll get an idea of the full scale of the problem.
I'm not massively bothered as it's a company car (though it has shaken my confidence in VW engineering), but I do feel sorry for the 3rd or 4th owner in a few years time. If they have the same problem the cost of a new mechatronic unit will probably write the car off.
As an aside, the engine was also sounding like a box of spanners on start-up. The fix for this was replacement of the cam sprockets & camchain tensioner. Bear in mind this is an 18 month old, 37000 mile car. Not good!
They've had it about 10 days so far and to be honest I think they'll end up changing the mechatronic unit too.
Pugster said:
I think they might be telling you a load of lies. My understanding (from a VW point of view, I doubt Skoda is any different) is that a dealer can book some time looking for a customer complaint whether they find anything or not. Lots of problems can be intermittant and don't show up on their magic computer.
The more likely scenario is that if they do check it and book time and don't/can't be bothered to check it properly they miss out on their "first time fix" bonus. I was told this by my dealer. The problem with the gearbox on mine required parts that were on back order. I could have had the car back while they waited for the part to come in but they prefer to keep it and keep me in a loaner. Doing this means they keep their bonus. If they hand it back and have to rebook it they miss out.
It sounds mental and it's not the dealers fault that parts from VW are on back order but that's the game.
I'll start a new thread too for maximum exposure, but Skoda UK have today confirmed to me that if a car is taken in with a suspected fault and the dealer can't fault it, the customer is to be billed for the diagnostic work. No scope for any investigation under warranty. If the fault gets worse and can eventually be diagnosed and fixed they will then refund what has been paid out.The more likely scenario is that if they do check it and book time and don't/can't be bothered to check it properly they miss out on their "first time fix" bonus. I was told this by my dealer. The problem with the gearbox on mine required parts that were on back order. I could have had the car back while they waited for the part to come in but they prefer to keep it and keep me in a loaner. Doing this means they keep their bonus. If they hand it back and have to rebook it they miss out.
It sounds mental and it's not the dealers fault that parts from VW are on back order but that's the game.
Meanwhile, I've been pushing my vRS over the Yorkshire moors for a week, and on the hills up there it definitely doesn't go into odd numbered gears well when pushing on up hill. Problem is I live in the fens, and finding a hill to demonstrate the problem might not be easy, and on the flat it needs rather excessive speed to sho the problem...
JakeR said:
My 140 TSI Touran has just gone in this morning for the same issue. Diagnosed as a clutch pack failure, hope to have it back tomorrow, all being well.
Well the new clutch pack sorted mine out. No more judder and it's noticeably smoother.Dealer told me it's the 4th one they've had to do.
I have just had a similar problem this morning. I drove to the local paper shop and parked my 2008 VW Golf Mk5 1.4 TSi DSG. When I went back to the car, I selected 'Drive' and accelerated. Nothing happened except the revs took off but the car stood still. I thought for a moment I hadn't selected 'Drive' properly so threw the stick to 'Park' and then re-engaged 'Drive'. Nothing happended, except smoke billowed up from the bonnet and an ackrid smell that I recognised as a burning clutch. I made some phone calls and then tried again, this time selecting each gear seperately using the + and - selector. The car drove off. I took it to my local VW garage and told them what had happened and they indicated that it would cost me £140 + vat to investigate and advise me of what needed to be undertaken. An engineer took the car out and drove using the 'D' selector and it worked perfectly well for him. The car had to have a replacement gearbox in 2011 as there was a problem with it. It also had a gearbox fluid recall just a few month ago. At the moment the car has covered just 41,000 miles. I don't think it would be unreasonable to expect the clutch to wear out having only covered that mileage? Does anyone know what redress I might have as the warranty has long past.
Edited by XK8MAN on Friday 2nd January 13:01
Gassing Station | Audi, Seat, Skoda & VW | Top of Page | What's New | My Stuff