OPC East London or Hatfield
OPC East London or Hatfield
Author
Discussion

NA55

Original Poster:

71 posts

182 months

Saturday 14th January 2012
quotequote all
I have my first service due this month and was wondering which of the above two OPCs to book it with. I have contacted both and both have quoted similar prices after some negotiations. I purchased my car from Swindon OPC but unfortunately it is too far for a service.

I have not had any dealings with either of the OPCs so was hoping some pistonheaders could give me some opinions based on there experience. Thanks all.

Callughan

6,313 posts

219 months

Saturday 14th January 2012
quotequote all
Hatfield is a subsiduary of Porsche.

Have heard good and bad for both. Porsche East London were unable to price match the quotes for work by Porsche West London who generally charge more than most.

doneitnow

663 posts

175 months

Saturday 14th January 2012
quotequote all
NA55 said:
I have my first service due this month and was wondering which of the above two OPCs to book it with. I have contacted both and both have quoted similar prices after some negotiations. I purchased my car from Swindon OPC but unfortunately it is too far for a service.

I have not had any dealings with either of the OPCs so was hoping some pistonheaders could give me some opinions based on there experience. Thanks all.
Take it back to Swindon and ask for a 991 demo whilst being done, have a good fun weekend thrown in for the bargain service biggrin

NS80

64 posts

182 months

Saturday 14th January 2012
quotequote all
I'd choose OPC Hatfield over OPC East London. Have heard better things about Hatfield. The East London one is strategically placed for the Porsche's of E14's City Boys, but it is on a small, cramped site and I'd worry more about taking my car there - risk of dings (and potential damage from locals).

SonnyM

3,473 posts

220 months

Saturday 14th January 2012
quotequote all
I worked above the CW branch of OPC EL but have only ever taken my car to OPC Mis Sussex due to bad experiences with London OPCs.

Call MS and ask Steven in servicing to beat your quotes so far - you might be surprised... It's also worth the drive and you might get a nice loaner out of it too.

smile

c4srmsims

242 posts

232 months

Saturday 14th January 2012
quotequote all
Hatfield. Ask for Katan - always been excellent for me.

Dr mojo

214 posts

206 months

Saturday 14th January 2012
quotequote all
Both are rubbish but Hatfield just slightly less rubbish. Go out of London is my advice.

NA55

Original Poster:

71 posts

182 months

Saturday 14th January 2012
quotequote all
thanks for the feedback guys... i will contact mid sussex and some other OPCs around london (Colchester anyone) to see what they can do
East London is nice and close and have also promised me a 997 S loaner for the duration which is a definite advantage as i was thinking of upgrading to the 997 from the cayman s soon... really want an extended drive as the 20 min test drives i have had in the past have not sold the 911 to me as being vastly superior.

Not worried about dings as its spotless at the moment so if there were any caused by the OPC they would get an earful, and this could happen at any OPC irrespective of the space :P... I just don't want to be taken to the cleaners so just want an honest OPC as i have no qualms paying for a job that genuinely needs to be done

five50

573 posts

213 months

Saturday 14th January 2012
quotequote all
My car has always been serviced at East London and never had any issues. Some of the above sounds a bit paranoid imho

Dr mojo

214 posts

206 months

Sunday 15th January 2012
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For me it's real experience not paranoia .
Coil packs needed replacement and were duly ordered. Car was coming to end of warranty period. Day it was booked in they had a major power outage so when I turned up they said They were closed for the day. I would have appreciated a call or text that morning to say do not bring car in, but didn't say anything and rebooked for 2 weeks( their next slot).
Went back 2 weeks later to be told it is now out of warranty you will need to pay £800!
Could not be bothered to argue the toss. Sold the car and never again. Other issues too long to narrate but that was the main one. Worst thing was their arrogance.

Actus Reus

4,311 posts

182 months

Sunday 15th January 2012
quotequote all
East London have been very good for me, Hatfield on the other hand were awful. I put a thread on here a while ago detailing prices etc for a 4 year service on my Cayman S. I paid about £740 in the end having supplied oil from Costco myself.

SonnyM

3,473 posts

220 months

Sunday 15th January 2012
quotequote all
Actus Reus said:
East London have been very good for me, Hatfield on the other hand were awful. I put a thread on here a while ago detailing prices etc for a 4 year service on my Cayman S. I paid about £740 in the end having supplied oil from Costco myself.
That's really expensive if it was the base service!

Actus Reus

4,311 posts

182 months

Sunday 15th January 2012
quotequote all
No, that was the 4 year service with brake fluid change, plugs etc.

TOV!E

2,016 posts

261 months

Sunday 15th January 2012
quotequote all
NS80 said:
I'd choose OPC Hatfield over OPC East London. Have heard better things about Hatfield. The East London one is strategically placed for the Porsche's of E14's City Boys, but it is on a small, cramped site and I'd worry more about taking my car there - risk of dings (and potential damage from locals).
What a silly thing to say, you snob

Spy

1,321 posts

234 months

Monday 16th January 2012
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c4srmsims said:
Hatfield. Ask for Katan - always been excellent for me.
Ditto - I have also had a good service from Katan. He also factored the PCGB discount into my last service

Output Flange

17,042 posts

238 months

Monday 16th January 2012
quotequote all
Dr mojo said:
Both are rubbish but Hatfield just slightly less rubbish. Go out of London is my advice.
Where do you think Hatfield is?

TB303

1,042 posts

221 months

Monday 16th January 2012
quotequote all
No experience of Hatfield, but definitely avoid East London. One of the worst (from my experience and friends) out there.

surfymark

895 posts

258 months

Monday 16th January 2012
quotequote all
TB303 said:
No experience of Hatfield, but definitely avoid East London. One of the worst (from my experience and friends) out there.
Echo this from personal experience.

M

Mikeyboy

5,018 posts

262 months

Monday 16th January 2012
quotequote all
NS80 said:
I'd choose OPC Hatfield over OPC East London. Have heard better things about Hatfield. The East London one is strategically placed for the Porsche's of E14's City Boys, but it is on a small, cramped site and I'd worry more about taking my car there - risk of dings (and potential damage from locals).
I don't know the different merits of the servicing per se but I can say that when I took my car in there (PCEL) when the snow was thick on the ground they maneuvered it around the tiny car park with great skill. Better than I would have.

Actus Reus

4,311 posts

182 months

Monday 16th January 2012
quotequote all
Yeah, I wouldn't be worried about them having a problem in the car park - they're pretty used to it I'd imagine.

As I said, OPC East London were good for me - but it was only a service I suppose, but they were infinitely more efficient than Hatfield were when I attempted to use them back in 2009. Sales staff at East London are nice blokes too, especially their new(ish) business manager, Richard - very decent bloke to deal with I thought.