Anyone use Porsche Wilmslow for servicing/warranty work?

[iandews]

Have my car booked in for a warranty repair on the air-con and a little apprehensive at leaving my new pride and joy somewhere I'm unfamiliar with, having never owned a Porsche before. Are they generally good at what they do and take care of the cars? I'm hoping I might be able to stick around and have them carry out the repair whilst I wait (even if a few hours) but if not, I'll be making sure they know the car is immaculate, don't want it washing, and will log the mileage.

[Zyp]

Bloody hell, you don't half worry!

It's an OPC, not Baz's Backstreet Autos Emporium.

Take it, drop it off, use the courtesy car and stop whittling.
Tell them not to wash it - they won't!

[Phooey]

they'll rob bits off it, do donuts in the car park and use it for the Maccy D run at lunch

[Arenki]

Phooey said:

they'll rob bits off it, do donuts in the car park and use it for the Maccy D run at lunch

Sounds like my local Aston Martin garage. somehow managed to cause 30 odd grands worth of damage to my colleagues DBS.

[Oldhatter]

I use them all the time and they are very good albeit at OPC prices. Alan Dyde in the service department is first class, but I have never had a problem with anyone there.
If you are out of warranty I also know of an excellent indie in the area not mentioned on this forum.
Steve

[iandews]

Oldhatter said:

I use them all the time and they are very good albeit at OPC prices. Alan Dyde in the service department is first class, but I have never had a problem with anyone there.
If you are out of warranty I also know of an excellent indie in the area not mentioned on this forum.
Steve

Thanks mate, but the car is only 3 months old so well within warranty

I might ask for Alan Dyde.

[rog007]

Zyp said:

Tell them not to wash it - they won't!

^ this.

[MrTickle]

Marcus is also very good there and I think runs the service department.

He has been there a long time and has an excellent reputation.

Obviously the YTS boys taking your car to bits is another matter

[sportsandclassic]

MrTickle said:

Marcus is also very good there and I think runs the service department.

He has been there a long time and has an excellent reputation.

Obviously the YTS boys taking your car to bits is another matter

Marcus left well over a year ago.

Stuart on service reception is very good and is one of their technicians.

Mike

[keep it lit]

I used to work there when I was a lad.

[iandews]

Well, car went in this morning, dealing with Danny. Told them I had a couple of hours spare in case they wanted to try and fix rather than giving me a courtesy car. They agreed but after 2 hours thinking it was fixed, it wasn't, so now have the car for a day or two to resolve. Given me a Cayman to drive around in (better than the alternative, a merc!) which is actually handy because it is a lesser model so nice to learn all the basics in.

Service so far has been very good, but will update once back and car fixed. Still annoying having to go through this, but not Wilmslows fault as I didn't buy from them.

[Zyp]

I've just seen your car heading to Oulton Park....

[Phooey]

Zyp said:

I've just seen your car heading to Oulton Park....

Me too. Tell u what Zyp, really surprised how far the back end was hanging out on them roundabouts. For a YTS valeter, that young Polish lad can't half shift! Fearless I'd go as far to say

[iandews]

Well, as long as they fix the air-con whilst going around the track...

[BnB]

iandews said:

Well, as long as they fix the air-con whilst going around the track...

I'd go so far as to say they've added extra ventilation

[Ian_UK1]

Phooey said:

Me too. Tell u what Zyp, really surprised how far the back end was hanging out on them roundabouts. For a YTS valeter, that young Polish lad can't half shift! Fearless I'd go as far to say

Hope it's not the one that just went over the roundabout at Davenham - real mess...

[dibblecorse]

iandews said:

Given me a Cayman to drive around in (better than the alternative, a merc!) which is actually handy because it is a lesser model so nice to learn all the basics in.

Only in the Porsche forum would we get the above, thats almost priceless ..... unless of course you have a CGT !!!!!

What basics are you learning ??? How to drive ???

Wheres Khushy ? He must surely have an opinion on this !!!

[iandews]

dibblecorse said:

Only in the Porsche forum would we get the above, thats almost priceless ..... unless of course you have a CGT !!!!!

What basics are you learning ??? How to drive ???

Wheres Khushy ? He must surely have an opinion on this !!!

I refer to the fact I've only just got the car, never owned a Porsche before, still going through the run-in process, still precious about it being spanking new. So having an older run-in Cayman to further learn the limits is nice. I have to put some kind of positive spin on the fact my car is already in the garage for work!!!

[MrTickle]

sportsandclassic said:

Marcus left well over a year ago.

Stuart on service reception is very good and is one of their technicians.

Mike

LOL - it has been a while since I have been to Wilmslow, not let my cars get old enough for a service.

I called him a couple of weeks back and was told he wasn't in that day! Why could they not just admit he had left.

[iandews]

From what I gather, it is Alan, Danny and Stuart these days.