New car failure..

Author
Discussion

AndyBrew

Original Poster:

2,774 posts

218 months

Wednesday 11th July 2012
quotequote all
Took delivery of a new car yesterday and after 40 miles the engine management light came on, I was informed by the dealer that if the light was amber then the car was ok to drive and could I bring it in for them to take a look at. The 40 miles or so I have driven were done very gently even before the EML came on.

I have been informed that the fault is related to a 30p washer somewhere around the camshaft causing oil starvation (forgive me I have no idea about mechanical things) the dealer can obviously repair the car ad they are sourcing me an alternative during this period so have no complaints with them they have been superb.

Do you think that this could have caused any other mechanical issues/damage that otherwise would not have been there, would I be in my rights to reject this car, or am I worrying about nothing??

I feel I am worrying about nothing, but thought I'd ask the question to get the PH opinion.

Captain Muppet

8,540 posts

264 months

Wednesday 11th July 2012
quotequote all
I'd reject it. If it's lost oil pressure there could be other damage, and I wouldn't trust a dealer to inspect an engine even if they were going to strip it and check, which they won't.

cuprabob

14,416 posts

213 months

Wednesday 11th July 2012
quotequote all
As above, reject it, oil starvation is never a good thing

y2blade

56,029 posts

214 months

Wednesday 11th July 2012
quotequote all
Reject it.

btw Brand new cars suck!!! You will enjoy about six months of silly little issues.

marcus85

152 posts

148 months

Wednesday 11th July 2012
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the dealer will likely just put a new engine in it.

Hoygo

725 posts

160 months

Wednesday 11th July 2012
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What car is it?

AndyBrew

Original Poster:

2,774 posts

218 months

Wednesday 11th July 2012
quotequote all
Hoygo said:
What car is it?
BMW M3 E92

McHaggis

50,289 posts

154 months

Wednesday 11th July 2012
quotequote all
I'd reject in writing, today.

y2blade

56,029 posts

214 months

Wednesday 11th July 2012
quotequote all
AndyBrew said:
Hoygo said:
What car is it?
BMW M3 E92
Fantastic cars yes My friend had two of them (normal manual one when they first came out, then a semi-auto once the first Phase issues had been ironed out of the gearbox)

sounded awesome cool

Enjoy

AndyBrew

Original Poster:

2,774 posts

218 months

Wednesday 11th July 2012
quotequote all
The Crack Fox said:
If it's from BMW Sytner Leicester, I wouldn't trust 'em to put it right anway.

/experience
No it isn't I never made it past there pre-sales techniques LOL!

Locke

1,279 posts

183 months

Wednesday 11th July 2012
quotequote all
Reject it

angusfaldo

2,790 posts

273 months

Wednesday 11th July 2012
quotequote all
I wouldn't reject it. I'd ask them to check and guarantee in writing that there's no internal damage (so you have comeback in the future) and leverage the inconvenience to gain yourself some free servicing, or accessories, or Hawaiian Tropic Girls, or all 3.

I'd also ask for an M6 to play with while they do the checking smile

McHaggis

50,289 posts

154 months

Wednesday 11th July 2012
quotequote all
angusfaldo said:
I wouldn't reject it. I'd ask them to check and guarantee in writing that there's no internal damage (so you have comeback in the future) and leverage the inconvenience to gain yourself some free servicing, or accessories, or Hawaiian Tropic Girls, or all 3.

I'd also ask for an M6 to play with while they do the checking smile
No... Formally reject it. Accepting any form of repair or warranty weakens your position.

Reject it and see how far they then go to persuade you otherwise. You can then choose to accept the repaired car, or to maintain it as rejected.

paulrussell

2,084 posts

160 months

Wednesday 11th July 2012
quotequote all
I don't think you've got any grounds to reject the car. The dealer is sorting the problem, if the car has problems afterwards then you can reject the car.

AndyBrew

Original Poster:

2,774 posts

218 months

Wednesday 11th July 2012
quotequote all
paulrussell said:
I don't think you've got any grounds to reject the car. The dealer is sorting the problem, if the car has problems afterwards then you can reject the car.
yes this is my feeling to if I'm honest, the car has a three year warranty I guess, my only concern is this is the beginning of many problems, but time will tell.

It's not quite the ownership experience I was hoping for, 18 months behind the wheel of my GT-R and it never missed a beat, ever frown

AJB

856 posts

214 months

Wednesday 11th July 2012
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Captain Muppet said:
I'd reject it. If it's lost oil pressure there could be other damage, and I wouldn't trust a dealer to inspect an engine even if they were going to strip it and check, which they won't.
If it had lost oil pressure then the warning light would be red, not amber. And I can't see a washer anywhere near the camshaft causing it to lose oil pressure to the whole engine. I'd have thought it was more likely a problem with variable valve timing or something, in which case certainly no grounds to reject the car.

It's hard to know without knowing details of the fault, and no harm asking what they've had to replace/disturb, but I don't think there's a lot you can do. Hopefully it's nothing too major!

angusfaldo

2,790 posts

273 months

Wednesday 11th July 2012
quotequote all
McHaggis said:
No... Formally reject it. Accepting any form of repair or warranty weakens your position.
Reject it because it has a fault that the garage will fix? Surely the garage has a right to try to remedy the situation first?





McHaggis

50,289 posts

154 months

Wednesday 11th July 2012
quotequote all
angusfaldo said:
Reject it because it has a fault that the garage will fix? Surely the garage has a right to try to remedy the situation first?
Maybe. But I would mightily annoyed that a 50k new car develops an engine issue at purchase.

Captain Muppet

8,540 posts

264 months

Wednesday 11th July 2012
quotequote all
AJB said:
Captain Muppet said:
I'd reject it. If it's lost oil pressure there could be other damage, and I wouldn't trust a dealer to inspect an engine even if they were going to strip it and check, which they won't.
If it had lost oil pressure then the warning light would be red, not amber. And I can't see a washer anywhere near the camshaft causing it to lose oil pressure to the whole engine. I'd have thought it was more likely a problem with variable valve timing or something, in which case certainly no grounds to reject the car.

It's hard to know without knowing details of the fault, and no harm asking what they've had to replace/disturb, but I don't think there's a lot you can do. Hopefully it's nothing too major!
Given the lack of data my assumption was cautious. All we "know" is a washer somewhere around the camshaft has failed causing oil starvation to unspecified engine parts. If those parts include any bearings (like the camshaft bearings) then I wouldn't want to keep them if I had any kind of choice in the matter.

By all means be optimistic based on the colour of a warning lamp.

n_const

1,707 posts

200 months

Wednesday 11th July 2012
quotequote all
angusfaldo said:
Reject it because it has a fault that the garage will fix? Surely the garage has a right to try to remedy the situation first?
Yep i agree , if they repair the problem and the car is fine whats the issue ? Surely thats the whole point of a warranty.