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Jockman
Original Poster
7,072 posts
29 months
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   After Tina and her team at JCT600 in Leeds sorted out any paint bubbles in March as my Original Warranty expired, this starts to happen. Four months later and a quote of £330 for 1 Unit...plus vat....plus 1.5 hours of labour....not much change out of £600 !!! Tina asks AM the obvious question on my behalf.......AM give the obvious answer......All will be fixed foc as a gesture of goodwill  Will collect from my house Monday AM - return to my house Wednesday. You just can't beat that kind of service from JCT 
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Ice27
684 posts
28 months
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Excellent service and great that AM have agreed to pick up the bill...
But not impressed with that level of corrosion on such an expensive car!!!
In fact I wouldn't be impressed with that on a Ford Focus!
(Not that I've seen it on a Focus!)
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Mr Aston Martin
329 posts
29 months
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 Karma, Jockman, karma.
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Jockman
Original Poster
7,072 posts
29 months
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After hearing some scare stories I was a bit relieved with the speed of the answer (5 hours). I did have a Plan B and a Plan C in place - just in case - but this does ram home to me the importance of a relationship with a Dealer you can trust when these issues arise, as they invariably do. JCT have never abused this position and I know some of you have followed me on the road to Leeds
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Neil1300R
2,854 posts
47 months
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Mr Aston Martin said: Karma, Jockman, karma. I thought it was Karma Karma Chameleon 
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yeti
6,930 posts
144 months
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Very good to hear - top marks for dealer and AML themselves
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ripley500
133 posts
80 months
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Thats just happened on mine - 07 V8V - Leeds are my local dealer and they have been very good in the past with service but as I didn't buy the car from them (Stratstones) then I'm not sure if I'll get the same goodwill - particularly as mine is a bit older than Jockmans - still worth a try though - particularly as it needs new discs so that'll be circa £1,500 I expect.
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Jockman
Original Poster
7,072 posts
29 months
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Ripley, I bought mine from Stratstone Wilmslow but I have Max at JCT in the loop for future upgrades. Based on what I've read on the forum I thought I would get a 'contribution'....perhaps this could be your route ?? Neil - what's Boy George H got to do with this 
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silverspeed
860 posts
99 months
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Jockman said: After Tina and her team at JCT600 in Leeds sorted out any paint bubbles in March as my Original Warranty expired, this starts to happen. Four months later and a quote of £330 for 1 Unit...plus vat....plus 1.5 hours of labour....not much change out of £600 !!! Tina asks AM the obvious question on my behalf.......AM give the obvious answer......All will be fixed foc as a gesture of goodwill Will collect from my house Monday AM - return to my house Wednesday. You just can't beat that kind of service from JCT I thought the paint bubbles only affected pre 08 cars?
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michael gould
3,220 posts
110 months
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Jockman
Original Poster
7,072 posts
29 months
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silverspeed said: I thought the paint bubbles only affected pre 08 cars? Not Sure who told you that Graham    
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Jockman
Original Poster
7,072 posts
29 months
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michael gould said: It's a £300 tops Nope...it's a zero tops  Quite happy to show you the quotation I was given bebore AM made their offer
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michael gould
3,220 posts
110 months
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Jockman said: michael gould said: It's a £300 tops Nope...it's a zero tops Quite happy to show you the quotation I was given bebore AM made their offer I know it's being done under warranty......but just saying its a £200-300 job......I use a company called Lloyds autobody who undertake Stratstone's paint work ......they have a paint shop in Manchester and Liverpool
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George H
10,235 posts
33 months
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Great outcome Phil, very good of AM to fix it for nothing. Did they also wash it free of charge as per your usual sendings back? I wouldn't be surprised if you ripped the paint off just to get it washed for free  However, if you or Neil compare me to Boy George again there will be hell to pay!
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Jockman
Original Poster
7,072 posts
29 months
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michael gould said: I know it's being done under warranty......but just saying its a £200-300 job......I use a company called Lloyds autobody who undertake Stratstone's paint work ......they have a paint shop in Manchester and Liverpool Mr G we are talking at cross purposes here - you are advising on a repair job which tbh can be done yourself for £50 if you use the excellent paint recommended by Lunablack. I am talking about an entire new part which is the recommended course of action by the Dealer
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Jockman
Original Poster
7,072 posts
29 months
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Boy George H said: However, if you or Neil compare me to Boy George again there will be hell to pay! Georgeous...Do you really want to hurt me ?.....Do you really want to make me cry?
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George H
10,235 posts
33 months
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Jockman said: Georgeous...Do you really want to hurt me ? At the moment, yes
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mikey k
6,425 posts
85 months
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George H said: Great outcome Phil, very good of AM to fix it for nothing. Did they also wash it free of charge as per your usual sendings back? I wouldn't be surprised if you ripped the paint off just to get it washed for free However, if you or Neil compare me to Boy George again there will be hell to pay!  I suspect Phils new washing regime may have contributed At least this way he will be back to "warranty washes" Mine is in there (still ) having a new light weight seat cover fitted. They were not happy with the fit so rejected it. Frustrating but I would rather they did that than turn a blind eye and let me waste a 3 hour journey to collect it. I will be giving them my service work.
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michael gould
3,220 posts
110 months
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Jockman said: michael gould said: I know it's being done under warranty......but just saying its a £200-300 job......I use a company called Lloyds autobody who undertake Stratstone's paint work ......they have a paint shop in Manchester and Liverpool Mr G we are talking at cross purposes here - you are advising on a repair job which tbh can be done yourself for £50 if you use the excellent paint recommended by Lunablack. I am talking about an entire new part which is the recommended course of action by the Dealer yes point taken....i would want the the whole part replacing if I wasn't paying for it
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Neil1300R
2,854 posts
47 months
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Jockman said: Boy George H said: However, if you or Neil compare me to Boy George again there will be hell to pay! Georgeous...Do you really want to hurt me ?.....Do you really want to make me cry?  Well George H does have the ever so slightly effeminate convertible - very look at me - very Boy George
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