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immigrant
Original Poster
256 posts
64 months
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Hey folks
Have read in places that some people are able to get fibre these days, but it seems most people are stuck with regular slow connections through the Poplar exchange.
I'm at my wits end with Sky at the moment and looking to switch providers. Aside from being very slow, the router seems to be flaky and my connection drops out constantly. They don't actually offer any real technical support (you're restricted to script readers at the call centre) and now having exhausted their normal diagnostic they want to send a BT Engineer at my cost (£160) with no guarantee of a resolution.
At my previous Limehouse address I was getting 8Mbps. Prior to that, on Westferry Road I was getting between 5 and 8Mbps.
Now, back to Westferry Road and my speed varies between 1 and 3Mbps.
Are there any decent providers available from the usual crowd or do I just wait patiently until FTTC becomes available?
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Yanto
423 posts
77 months
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Am in Limehouse on BT. Seems OK to me.
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RicSpeedSix
197 posts
35 months
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I live in e14 and also work in the industry.
Isle of Dogs suffers with poor broadband, mostly due to phone lines back to poplar telephone exchange being very long.
BT are rolling optical fibre to street cabinates (FTTC), which will eventually resolve this.
BT are the only network operator in the area (no Virgin Media cable) so no matter what broadband provider you go with they will be dependent on the BT rollout to some extent. They'll either be rebadging the BT fibre as their own or using BTs infrastructure to deliver using their own network equipment.
Pm me if you want more details.
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immigrant
Original Poster
256 posts
64 months
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Thanks Ric, dropped you a note.
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JamieBeeston
8,699 posts
134 months
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I got 8Mbit in E14 via BT.. FTTC was supposed to have been installed in 2011 after a residents campaign.
FTTP is being rumoured now, along with some private operators looking to offer Gig Fiber to the apartment.
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sjtscott
2,140 posts
100 months
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Maybe you're on the wrong side of the Island OP I've had BT infinity FTTC since early April 2011 - I live on the Manchester Road side!
10 years of shi*e slow ADSL due to an effective 6.5km telephone line length I got switched over as soon as it was available.
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Irish
3,718 posts
108 months
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I live on the Island off the Westferry Road side - BT is slow and for some reason goes at 3pm every afternoon.
Switching to infinity next week - can't wait.
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jagracer
6,734 posts
105 months
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With Virgin if the script reader can't sort it they send an engineer out within 48 hours at no charge unless you aren't in when they arrange to come, then It's £10. I've only had one major problem with them when the entire area went down for 12 hours. I changed to them because BT would go down for two weeks at a time when they managed to lose some copper cables.
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chris_sw
22 posts
45 months
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JamieBeeston said: FTTP is being rumoured now, along with some private operators looking to offer Gig Fiber to the apartment. I registered my interest with Hyperoptic a while back, but there's not really been much progress with that, since they need co-operation of the building management to install their equipment within the building and apparently it's not been forthcoming. Even though poplar exchange is enabled for FTTC, it's not available on my line so I'm getting ~7mbps from ADSL at the moment, although often less during peak times.
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