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youngsyr
Original Poster
6,791 posts
61 months
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I thought that after 15 years or so of insuring cars I'd seen all the tricks that insurers pull, but they tried a new one on me yesterday.
Having recently changed cars I also changed insurers. When I phoned my original insurer to enquire about the moving my existing policy to the new car, I was told I would have £260 credit against new premium or I could cancel and get a £140 refund (£260 less admin fee). I told them I'd think about it and get back to them.
Found a better quote, so went with that and phoned up a couple of weeks later to cancel my policy: "Sorry sir, there is no refund from your existing policy". So, in effect they wanted a £260 admin fee to cancel my policy.
Obviously I ranted at them and they caved fairly easily, saying they'd be happy to honour their original mistaken refund quote as a sign of goodwill!
Licensed thieves, the lot of them!
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smiffy180
1,511 posts
19 months
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youngsyr said: I thought that after 15 years or so of insuring cars I'd seen all the tricks that insurers pull, but they tried a new one on me yesterday.
Having recently changed cars I also changed insurers. When I phoned my original insurer to enquire about the moving my existing policy to the new car, I was told I would have £260 credit against new premium or I could cancel and get a £140 refund (£260 less admin fee). I told them I'd think about it and get back to them.
Found a better quote, so went with that and phoned up a couple of weeks later to cancel my policy: "Sorry sir, there is no refund from your existing policy". So, in effect they wanted a £260 admin fee to cancel my policy.
Obviously I ranted at them and they caved fairly easily, saying they'd be happy to honour their original mistaken refund quote as a sign of goodwill!
Licensed thieves, the lot of them! And it took you 15 years to realise that?  But seriously the aim of the game is to make money and if you dont have the balls to rant at them then they will take full advantage 
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Denis O
1,374 posts
112 months
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smileymikey
612 posts
95 months
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Denis O said: Flux???????????? Naah if it had been Flux, they would have sold your card details to Nigerian "business" men in order to recoup lost revenue....then left it a week before selling your details to sub prime lenders, which you would need in order to borrow any money as a result of your new sub prime status
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smileymikey
612 posts
95 months
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Then sold your details, to Alfonse the pimp...with the vital statistic's of your wife and daughters......get the feeling I had to make a claim on a Flux policy 
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youngsyr
Original Poster
6,791 posts
61 months
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Denis O said: Flux???????????? Yep.
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Chipper
665 posts
86 months
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I woundnt touch that cowboy outfit ever again!
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