Windscreen replacement
Windscreen replacement
Author
Discussion

AlexH997

Original Poster:

265 posts

158 months

Wednesday 22nd May 2013
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School boy error today, dropped back on the motorway cos I saw a lorry in the distance next thing I get is a BANG and now i've got a nice chip on the passenger side front windscreen.

how much is a replacement front windscreen and if i claimed on my insurance would i lose my no claims?

SEE YA

3,522 posts

271 months

Wednesday 22nd May 2013
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Hello a few more details, would help people on here model year etc.

DHE

4,647 posts

216 months

Wednesday 22nd May 2013
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Most insurance companies will not use a windscreen claim against your NCB, best to check your policy. A customer of mine recently had his 996 windscreen replaced by an OPC, cost him £70 excess to go via his insurance. Initially the insurance company were going to use a company like Auto Windscreens, the customer wasn't happy and asked about using the OPC, his insurance company had no problem with this.

AlexH997

Original Poster:

265 posts

158 months

Wednesday 22nd May 2013
quotequote all
SEE YA said:
Hello a few more details, would help people on here model year etc.
sorry chap 997.1 Carrera S Cab!

Hilux2400

231 posts

162 months

Wednesday 22nd May 2013
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I have had several chips repaired over the years in various cars. The repairs are really good. In your case the mark would seems to be out of the main field of view for the driver, so repair might be better. Contact your insurer as they might have a preferred company for this work. Any claim will be recorded on your record, but you won't lose your NCB.

H

zap mc

105 posts

169 months

Thursday 23rd May 2013
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Why not REPAIR it?
Maybe your perception of a repair is that it is some kind of second rate temporary get you home type of job, but it is possible to permanently repair most chips smaller than a £1 coin to a standard such that you would struggle to find where the job had been done if you didn't know where it had been repaired on the screen. It will also be guaranteed not to crack from the repaired point.
By having it repaired rather than replaced you will not risk the screen leaking or squeaking or the sat Nav or radio not working after it is done which are all common occurrences on 911's. Once you start down the insurance route all roads lead to getting the cheapest job possible because of how the insurers have done their deals with suppliers so why trust them and play the quality lottery with your pride and joy? Coupled with the fact that for the next 5 years you will be obliged to declare the new screen as a legitimate claim on any renewal and if you don't you are breaching the terms of the policy and risk your insurance being cancelled or any claim being refused because you did not give the correct information at the outset. Yes it's a minefield best avoided if possible.
My experience of repairs done by the insurance companies' nominated suppliers is equally as dire as there is a hidden agenda to replace your screen that you will be blind to until its too late. This includes lying to you about the legality of the job so you get a new screen. Doing a poor job so you have a new screen after they have ruined your chance of any one else doing a decent repair. Cracking the screen and then referring you to the contract you just signed without properly reading that told you this might happen and waiving all your rights of redress and then guess what, making you then personally liable for the cost of the new screen. The statistical chance of you obtaining a repair from the main insurance companies nominated supplier is just 16% . Even then it is likely to look the same as when you started so why bother?

Try posting a pic of the damage if you can next to a coin for size and I will be happy to comment on the likely results that could be obtained by professionally repairing it.

Edited by zap mc on Thursday 23 May 07:58


Edited by zap mc on Thursday 23 May 08:01

Glassman

24,757 posts

241 months

Thursday 23rd May 2013
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I'd explore the repair option first. Also, if you allow your insco to nominate a repairer, it's a bit of a lottery in terms of what/who you get; worst case scenario is that you'll be asked to sign a disclaimer before an attempt to repair is made (often resulting in a perfectly repairable chip looking about as un-repaired as what it started out as, or, a viable repair resulting in a cracked windscreen - "oops, sorry about that" etc).


Simon.b

1,230 posts

308 months

Friday 24th May 2013
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Go for the repair, just had my Boxster replaced by Auto Glass (cracked so I had no option). looked OK when I picked her up and yes I should have checked more carefully at the time....

There was adhesive dripping down on the inside from the edge of the A post trim and the plastic exterior trim along the bottom edge of the screen had gaps all along it.

This was all easy to fix the trim took a bit of time, I know it’s cosmetic, but it is all adjustable and I got it back nice and tight, the glue just cleaned off, the point is, they just don’t care.

Yes, I complained and got an apology......

cdixon

331 posts

232 months

Friday 24th May 2013
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If you go for a new windscreen, DON'T let the insurance company dictate the company that will replace it. Years ago when I had a 968 I fell into this trap and let Autoglass replace the screen. Anyway they made such a bodge of it the car started to rust around the 'A' pillar. When I tried to go down the 10 year warranty route with Porsche, they wouldn't entertain it as it was a non Porsche approved repair. Insist on the OPC doing the repair with the Insurance company. I have on every Porsche I have had since. The insurance company may kick up but, worst case they will pay out a fixed amount for a not on their approved list repairer. Best case is they buckle and agree (which they usually have for me)