advice please! Missing car feature...Octavia VRS

advice please! Missing car feature...Octavia VRS

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Discussion

VRuS

Original Poster:

7 posts

131 months

Monday 27th May 2013
quotequote all
Hi would appreciate some advice please. Purchase a used car for the first time this weekend after 5 years of company cars.

The car was bought from an independant dealer and only in the way home did I discover that it appears not to have Bluetooth as stated in the advert. This is really irritating, as it was a key feature (I know I should have checked)....

The car itself is an Otavia VRS 2.0 tfsi 09 plate facelift. Unless I'm missing something there is no way to activate Bluetooth on bolero touchscreen system despite the phone button (just mutes stereo), no maxidot computer either so no use tooth on menu. I have even e-mailed Skoda UK to see if it left the factory with this option with no response!

Any advice would be gratefully received.


Jasandjules

69,891 posts

229 months

Monday 27th May 2013
quotequote all
What has the seller said?

poing

8,743 posts

200 months

Monday 27th May 2013
quotequote all
VRuS said:
as it was a key feature (I know I should have checked)....
Sorry but I suspect this is the problem. If it's not fitted it might be possible to retrofit it but you might be cheaper getting a Parrot kit.

Maybe someone legal minded can deal with the 30 day rejection rights thingy but I'd not have the cheek to do that when it's my own mistake, even if it was listed on the original advert.

Have you tried briskoda.net? They will know if it's an option or if you are just pressing the wrong button.

VRuS

Original Poster:

7 posts

131 months

Monday 27th May 2013
quotequote all
Not responded to my e-mail yet. I'm going to call him in the morning ........

CarlT

3,423 posts

247 months

Monday 27th May 2013
quotequote all
Try speaking to your local Skoda dealer tomorrow. They should be able to tell you what factory options it has.

TBF - it is a bit harsh criticising Skoda UK for not responding on a BH weekend!

VRuS

Original Poster:

7 posts

131 months

Monday 27th May 2013
quotequote all
Nope will post up on Briskoda also

Bullett

10,886 posts

184 months

Monday 27th May 2013
quotequote all
I have a 10 plate vrs but don't have the BT option as basically the salesman said don't bother it's a bit crap. Very limited compatibility list for phones and Mysore wasn't on the list at the time. Anecdotal but this lead me to believe that it's not a common option.

VRuS

Original Poster:

7 posts

131 months

Monday 27th May 2013
quotequote all
Misplaced exclamation mark re: skoda uk comment! I'm sure they will respond in due course, was just emphasising the lengths I'm going to to resolve the problem. I'm letting the issue overshadow my new toy purchase and first car ever with more than 150bhp!!!

Northernchimp

1,282 posts

132 months

Monday 27th May 2013
quotequote all
Autotrader populates spec for the wrong model year sometimes. My girlfriend's Seat Ibiza had cruise control on the spec list but, a day after collecting it on the motorway... No cruise control. This was a main dealer car (Seat dealer in Basingstoke CITY aka a right set of complete S. E&OE etc. Nothing you can do.

VRuS

Original Poster:

7 posts

131 months

Monday 27th May 2013
quotequote all
Can't be autotrader was included within the ad on dealers own website as a feature... I'll see what he says following call tomorrow.

Roo

11,503 posts

207 months

Monday 27th May 2013
quotequote all
No doubt the advert will have a statement that agrees with the above poster about spec inaccuracies.

DuraAce

4,240 posts

160 months

Monday 27th May 2013
quotequote all
It was a factory fit option, not a standard feature as you've discovered.

You can retrofit it using proper Skoda parts for under £200. I did it to mine as Skoda wouldn't sell me a manual gearbox car with BT. It takes 20 minutes to fit and mine works perfectly.

VRuS

Original Poster:

7 posts

131 months

Monday 27th May 2013
quotequote all
Thanks DuraAce any additional details of what you purchased? Funds are tight after purchase and moving flat next week but will put on my list after a full paint correction and mega clean of interior, engine bay etc.


DuraAce

4,240 posts

160 months

Monday 27th May 2013
quotequote all
I got mine from carsystems in Poland. There are a few different kits depending on wether you want rSAP or not. Also if you have maxidot or multi function steering wheel etc

Mine was £200, I've got maxidot and also fitted the steering wheel. Mine is the non rSAP and it works 100% with apple and android phones, also does BT music streaming. More expensive versions also support SMS but I wasn't interested in that.

VRuS

Original Poster:

7 posts

131 months

Monday 27th May 2013
quotequote all
Hmmm going from the above, the car has been misrepresented despite my mistake when viewing. More than likely an innocent error by dealer however... Suppose it depends on how much of an a***e I want to be about it... Not really my style

ED209

5,746 posts

244 months

Monday 27th May 2013
quotequote all
AHH skoda UK email, I rang them once to ask a simple question which they answered. Total length of call about 30 seconds.

This then started them ringing me about 20 times to do a customer servey, when i eventually succomed to their harassment it took 30 mins to answer questions about a 30 second conversation. I st you not.

ShaunTheSheep

951 posts

155 months

Monday 27th May 2013
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The old factory units used to be torture with iPhones (there was a change around 2010 which improved things) so I went with a fiscon basic plus, naff name but superb bit of kit. Easy install (search briskoda.net). All hidden from view and all works per the factory unit, eg through the bolero head unit, steering wheel / maxi dot as fitted.

Grenoble

50,496 posts

155 months

Monday 27th May 2013
quotequote all
poing said:
Maybe someone legal minded can deal with the 30 day rejection rights thingy but I'd not have the cheek to do that when it's my own mistake, even if it was listed on the original advert.
What 30 day rejection rights thingy?

liner33

10,690 posts

202 months

Tuesday 28th May 2013
quotequote all
We fitted a parrot to our Octy 2 , worked perfectly