Buyer wants a refund from me a week after buying my car
Discussion
hi Guys,
I sold a car to someone on ebay just over a week ago, I put in the ad that there was an issue with the car and was very specific in what needed to be done to fix the issue and to my detriment told all bidders to bid accordingly to the repair cost.
I also put in other bits and bobs to be totally honest with the buyer about the car. he got the car for £1000 under trade btw.
The person loved the car paid me my money and left, he text me when he got home and said it was a lovely drive and he really enjoyed the process of buying from me and I was the most genuine seller he has ever met.
I then get a call from him saying that there was a crack on the top part of the windscreen and he wanted me to pay for ( he saw the crack when he was test driving) I offered to get it fixed through autoglass as a gesture of goodwill but he would have to pay the £50 excess, he then kicked of and said that unless I pay for it he will take me to small claims court.
today he asked me to cancel autoglass as the car is misfiring and that he wanted his money back.
do I answer respectfully as I have from the beginning or shall I tell him to p
s off!
I sold a car to someone on ebay just over a week ago, I put in the ad that there was an issue with the car and was very specific in what needed to be done to fix the issue and to my detriment told all bidders to bid accordingly to the repair cost.
I also put in other bits and bobs to be totally honest with the buyer about the car. he got the car for £1000 under trade btw.
The person loved the car paid me my money and left, he text me when he got home and said it was a lovely drive and he really enjoyed the process of buying from me and I was the most genuine seller he has ever met.
I then get a call from him saying that there was a crack on the top part of the windscreen and he wanted me to pay for ( he saw the crack when he was test driving) I offered to get it fixed through autoglass as a gesture of goodwill but he would have to pay the £50 excess, he then kicked of and said that unless I pay for it he will take me to small claims court.
today he asked me to cancel autoglass as the car is misfiring and that he wanted his money back.
do I answer respectfully as I have from the beginning or shall I tell him to p
s off!All as per the above. In basic terms, he has no legal right of recourse against you unless you are a trader. Tell him to fk off, and stop worrying, he has no claim to make in the small claims court (and any lawyer that he asks will tell him so).
In summary - tell him to do one, then stop all communication with him.
k off, and stop worrying, he has no claim to make in the small claims court (and any lawyer that he asks will tell him so). In summary - tell him to do one, then stop all communication with him.
Offering to fix the screen was a silly thing to do. Get copies of the advert etc just in case he is stupid enough to go to court (some idiots are), then politely but firmly tell him you will not enter into any more correspondence, and if he comes knocking on your door, try not to get engaged in an arguement and be ready to call the Old Bill.
Unless, of course, you are a trader. In which case you should know your legal obligations.
Unless, of course, you are a trader. In which case you should know your legal obligations.
Galileo said:
Offering to fix the screen was a silly thing to do. Get copies of the advert etc just in case he is stupid enough to go to court (some idiots are), then politely but firmly tell him you will not enter into any more correspondence, and if he comes knocking on your door, try not to get engaged in an arguement and be ready to call the Old Bill.
Unless, of course, you are a trader. In which case you should know your legal obligations.
Absolsutely correct. Providng the op is not a trader.Unless, of course, you are a trader. In which case you should know your legal obligations.
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