Wheel refurb, it's a train wreck

Wheel refurb, it's a train wreck

Author
Discussion

Johnny42

Original Poster:

183 posts

119 months

Saturday 29th August 2015
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I kerbed a wheel some time ago, it was a scuff to the face with very little metal removed.

The car is only 9 months old and otherwise mint, so I decided to have the wheel refurbed while the car was in for a service at a, or shall we say the, main dealer. I do not know yet where the wheel was sent off to, I made the assumption they would know what to do and left it to them...

I had heard that a refurbished wheel could look like new, however mine now looks like a cowboy has been at it. The main post-refurb damage is to one edge of every spoke, where the sharp edge has been removed by a hand file leaving a wide visible chamfer, making the wheel look different to the others. Plenty metal has been removed, there was no damage to any of these edges by my kerbing it, it's actually in a worse state now than before the refurb. The filing job is under the lacquer. I'd say the wheel is destroyed, unless it's possible to take the entire face down by 2mm to remove the filing job.

To top it off, 2 or 3 of the spokes are now covered in fine scratches and there is a fair scuff near the valve. There are several paint faults, including a white line and a black blob, that are under the lacquer. It looks like the wheel has been dragged around on it's face a bit, after the refurb.

I'll have to wait until Tuesday to complain, I'm irritated that the dealer thought this was an acceptable job, after making a big deal of their quality inspection. I don't even know yet how much I've paid to have my wheel ruined...

With hindsight I should have stumped up for a new wheel, or waited for one to appear on astonmartinbits... Any comments from those who have had a refurb? Is this really the quality we can expect?

banghead

Refurb job:


Original damage:

Johnny42

Original Poster:

183 posts

119 months

Saturday 29th August 2015
quotequote all
Johnny42 said:
...I made the assumption they would know what to do and left it to them...
Yes, I know, before everyone points out the obvious!

bogie

16,382 posts

272 months

Saturday 29th August 2015
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wow ...cant believe that. Ive had my wheels done twice in 8 years, each time they come back looking like new, all of them.

certainly not acceptable, not on any car

Jon39

12,826 posts

143 months

Saturday 29th August 2015
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Oh dear. We pay top price and assume we receive hassle free service.
Now you have the bother of telling them, "You have messed up".
At least photo 1 means there will not be any argument. Only a machine can make those marks.

If a refurbishment involves machining a wheel thinner, I wonder how many times that should be done, to remain safe?


BravoV8V

1,858 posts

174 months

Saturday 29th August 2015
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Insist that the dealer sends the wheel back to the manufacturer, Rimstock, to get it refurbed properly. It will genuinely come back 'as new'.

The dealer should also supply you with a replacement wheel, or set of other wheels, whilst the work is being done.

rog007

5,759 posts

224 months

Sunday 30th August 2015
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