Wednesday 2nd June 2010

Used Porsches Get Two-Year Warranty

Porsche Approved scheme warranty doubles

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Porsche has doubled the length of its approved used warranty cover to two years.

All second hand Porsches bought under the Porsche Approved scheme as of 1 June will now get a two-year warranty that covers all labour and material costs of all components in the engine, fuel system/cooling system, transmission/drive assembly, steering/suspension, brake system, air conditioning/heating, electrics and body.

If you sell your car within the time period, the warranty is fully transferable, whether you move your motor on privately or back to a Porsche dealer.

The warranty also combines with a Porsche Assistance package that provides comprehensive Europe-wide cover, including roadside recovery, car hire and hotel accommodation where necessary.

Since more than two-thirds of all Porsches ever built are still on the road, we reckon it's probably about time Porsche put faith in the longevity of its products and gave them a good used warranty. More power to 'em, we say.

[Great Pretender]

And it still won't be worth the paper it's written on...

[emicen]

Think most UK owners would say faith in their product would start at a 3yr warranty on new cars or further to bring it in line with what is taken for granted in the USA.

[leon9191]

emicen said:

Think most UK owners would say faith in their product would start at a 3yr warranty on new cars or further to bring it in line with what is taken for granted in the USA.

What do they offer on new cars, here and in the states?

[baz1985]

Oh you hit the rev limiter 40hrs ago.....that constitutes misuse and thereby voids the warranty.

[emicen]

leon9191 said:

emicen said:

Think most UK owners would say faith in their product would start at a 3yr warranty on new cars or further to bring it in line with what is taken for granted in the USA.

What do they offer on new cars, here and in the states?

Last I heard, 2 years here, 4 in the USA (possibly 3 in the rest of Europe?)

[Soovy]

And all their cars have gone up by £2000!

wkers!

[Chris_]

I had heard about this a couple of weeks ago and asked the dealer who replied "we are just going to be adding the cost into the purchase price" so not as generous as it sounds

[havoc]

Chris_ said:

I had heard about this a couple of weeks ago and asked the dealer who replied "we are just going to be adding the cost into the purchase price" so not as generous as it sounds

Well that's bloody obvious - a PR bonus without any real cost to them. No-one ever said they were stupid, just not very considerate towards owners of '2nd hand' (i.e. >2y.o.) cars...



Question for the PH team - did Porsche write this for you???

[TonyHetherington]

Soovy said:

And all their cars have gone up by £2000!

Of course - thereby making private sales seem even more attractive.

[Soovy]

What they're ACTUALLY doing is tying punters into the OPC network for longer, enabling more "Porsche Assfist" action!

[supermono]

Great Pretender said:

And it still won't be worth the paper it's written on...

Erm for all its quirkiness (ie no non-porsche battery) the warranty is actually very good in my experience. I've had quite a few niggles sorted out without any trouble at all including three new radiators on this car and <stuff I can't remember> on the turbo before it.

SM

[speedyun]

Here we go - more speculation, non-fact based discussion and mis-information.

[va1o]

To me this just makes buying an approved used Porsche less attractive as it will only mean prices go up. Lots of people won't want or need the warranty.

[red_slr]

If its the same warranty as you get for £1350 then its actually ok.

Yeah there are down sides, battery is a biggie - but the rest is covered. The old warranty was a lot more hit and miss IMHO - i.e PCM was excluded etc!

[Great Pretender]

supermono said:

Great Pretender said:

And it still won't be worth the paper it's written on...

Erm for all its quirkiness (ie no non-porsche battery) the warranty is actually very good in my experience. I've had quite a few niggles sorted out without any trouble at all including three new radiators on this car and <stuff I can't remember> on the turbo before it.

SM

Well, as you may have guessed, I found it about as useful as tits on a Goose. Seems I'm far from alone either.

BMW by comparison have eventually realised that the customer counts and subsequently I can't fault the service I've received. It wasn't always that way though.

Porsche by comparison be as well wear balaclavas

[Great Pretender]

speedyun said:

Here we go - more speculation, non-fact based discussion and mis-information.

I can assure you, my experience is based on fact; £14k worth to be precise.

PCGB make the Kray twins look like naughty schoolboys.

[Geneve]

speedyun said:

Here we go - more speculation, non-fact based discussion and mis-information.

Tend to agree.

My experieve of Porsche (25 years, 17 Porsches, 250k+ mls, OPCs and Independents) has always been first class (otherwise I wouldn't keep buying them).

The warranty and goodwill support has been first class, and I renew each year.

I believe that Porsche AG provide a comprehensive 2 year worldwide manufacturers warranty, thereafter any extension is provided by the territorial distributor (same as BMW, Audi, etc)- so the extra year in the UK, or two years in the US is down to the concessionnaire.

Agree though, thaty it is odd for Porsche to offer it and then make the charge so transparent. Prices haven't gone up (still remarkably competitive in the UK considering sterling), but it is added as a cost option.

Some people don't like Porsche's t&cs, but for those who buy a Porsche, use the opc network and don't modify from standard, then it's not an issue - and certainly not as rigid or punitive as some people would have you believe.

[anniesdad]

Unknowingly, a warranty expired on one of our cars and we had cause to have the car taken into our local OPC. I had to pay over the phone to Porsche Assistance to get the car recovered as of course the assistance policy had expired also. The car was recovered and taken to the OPC. The problem was investigated and it was also found that the water pump was defective and required replacement.We had the car problem investigated, the car checked over and a warranty put on the car, paid for the water pump and Porsche Assistance policy again, as it turned out that PA had never actually debited my card, nor put the policy in place themselves!

I wasn't happy though, as we had not been invited to renew the policy (an oversight on the PC's part as the new car warranty expiry date had been entered on the system incorrectly), ordinarily I would get a text/email/letter/call/all of the above to do so. So I let it be known to the guys there. A few days later (when the service manager had returned from his holiday) I received a goodwill payment for the waterpump ( the rest of the invoice I would have had to pay for anyway ) and an apology for the mixup.

We've had cause to claim a number of times on Porsche warranty's now and each time we've had little or no hassle, but I appreciate that's been just my experience. I must say though that, almost all our other fleet cars see little or no warranty action....

I deal with Bolton. I do also accept that we've bought multiple cars from them now.

[speedyun]

Great Pretender said:

speedyun said:

Here we go - more speculation, non-fact based discussion and mis-information.

I can assure you, my experience is based on fact; £14k worth to be precise.

PCGB make the Kray twins look like naughty schoolboys.

I think you need to give some more details of your case if you are going to make comparisons with the Kray twins.

I've always found the OPC's I visit to be excellent, and have not only stood by the terms of the warranty but gone beyond the call of duty.

[speedyun]

red_slr said:

If its the same warranty as you get for £1350 then its actually ok.

Yeah there are down sides, battery is a biggie - but the rest is covered. The old warranty was a lot more hit and miss IMHO - i.e PCM was excluded etc!

The new warranty costs £910/yr.

I can see keeping this thread fact-based will become a full time job.