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jamesaevans

Original Poster:

49 posts

145 months

[news] 
Monday 30th August 2010 quote quote all
Hi,

I am looking to buy a TomTom GO 750 or TomTom XXL IQ but have seen several owners experiencing problems when updating the maps as the units do not have enough memory to hold the new maps.

Does anyone know if these issues have been resolved, or when TomTom will be bringing out new models with increased memory to address this issue?

Thanks
James

randlemarcus

9,427 posts

114 months

[news] 
Monday 30th August 2010 quote quote all
Alternatively, nip down to Tesco, and buy a big enough SD card. Copy & Paste all the stuff from the original card, and whack it on the new card.

blueST

2,360 posts

99 months

[news] 
Monday 30th August 2010 quote quote all
randlemarcus said:
Alternatively, nip down to Tesco, and buy a big enough SD card. Copy & Paste all the stuff from the original card, and whack it on the new card.
That is what I did. You shouldn't have to but it's a straight forward, cheap fix.

jamesaevans

Original Poster:

49 posts

145 months

[news] 
Monday 30th August 2010 quote quote all
Well looking on the TomTom website it appears that the 750 has a MicroSD card slot, so I could buy a card to add extra memory, but unfortunately the XXL (which I would prefer) does not have an SD card slot.

David87

3,131 posts

95 months

[news] 
Monday 30th August 2010 quote quote all
No, not sorted. I have a 750 and the whole of the European map doesn't fit.mad
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jamesaevans

Original Poster:

49 posts

145 months

[news] 
Tuesday 31st August 2010 quote quote all
Having done a bit more research, it appears that TomTom are about to launch a new range of devices. The first of which (Go 1000) includes 4MB of internal memory, so this should be adequte for the map updates.

Unfortunatly, I fear this will mean that a solution will not be forthcoming for owners of the existing units who are experiencing issues with the new maps.

Elsa

27 posts

47 months

[news] 
Tuesday 31st August 2010 quote quote all
Hi, I recently bought a XL IQ Europe ed2, first thing I did was update it and guess what, not enough space message, so had to choose western europe and drop the rest for it to update, not a major issue in itself but the thing that made me send it back is the "simplified menu" system it's as noddy as they come. That and the lack of proximity alerts for 3rd party speed cams.

All in all I would say nip down to halfrauds have a play and see what you think, currently got a Garmin 1390T and very happy (apart from the "T" bit but hey ho)

Inverness

401 posts

61 months

[news] 
Tuesday 31st August 2010 quote quote all
I bought a 950 with Europe and USA when I did first update it wouldn't work, 2 hours on the phone later with TomTom they worked out memory needed for new maps exceded memory of unit. This was back in July, but they have now reduced the US map size so both maps will fit on.

This is the first time I've bought a portable sat nav and I'm not that impressed to date!

Denis O

1,534 posts

126 months

[news] 
Friday 3rd September 2010 quote quote all
I've just been through this with the map up-date on my 730. It's because they've added more countris to their Western Europe map, Greece, Albania etc which takes it over 2Gb. I bought a 4Gb SD card and dowloaded to that.

I was given the option of a watered down version of the new maps, which would fit on the units hard drive but decided to go with the larger full mapping.

One thing the new maps didn't have was speed cameras which is another storyrolleyes

waremark

1,915 posts

96 months

[news] 
Monday 6th September 2010 quote quote all
jamesaevans said:
Having done a bit more research, it appears that TomTom are about to launch a new range of devices. The first of which (Go 1000) includes 4MB of internal memory, so this should be adequte for the map updates.

Unfortunatly, I fear this will mean that a solution will not be forthcoming for owners of the existing units who are experiencing issues with the new maps.
To be fair to Tomtom, they highlight the issue before you download a new map, and you have three clear options - stick with your old map, use a memory card or use a reduced map 'zone' (you can switch zones at will).

I have a 950, and have 2.1 GB of new Europe map, and 1.3 GB of US map. My US map was adequate on a recent visit, though it lacked some features of the Europe mapping (eg no speach input of destinations).

David87

3,131 posts

95 months

[news] 
Saturday 11th September 2010 quote quote all
I bought a 4GB microSD card off eBay last week to solve this problem and all is now well. Well worth it for £5!

PaulW21781

136 posts

84 months

[news] 
Wednesday 15th September 2010 quote quote all
I've been reading the new Urban Rider only has 2Gb internal capacity, and if you do alot of European touring, you can't fit the whole of Europe on it, so have to take along a laptop to keep switching maps... Useless tbh... I'll happily stick with my old V1 Rider, which I've hacked to run the new Urban Rider's navcore (IQRoutes, and other fancy stuff) all with a nice 8Gb SDHC card...

moosepig

1,269 posts

124 months

[news] 
Monday 1st November 2010 quote quote all
I wish I'd looked in here before buying mad

Recently bought a Tomtom XXL with Europe map, initially for a week's trip to Italy, but longer term for a European road trip I'm planning. Of course, there turns out to be no single "zone" map that covers all the countries I need for the road trip, even though there are only 5 of them! How can Germany not be in Western Europe, FFS? No single zone covers UK, France, Germany, Austria and Italy.

Tomtom support, whilst polite, has been no help really, other than to offer to restore the device to its as-purchased state, which is no use to me as it'll be a fair while before I head on the trip to Europe and the old map will be well out of date by then.

So much for 42 countries and a map update guarantee! furious
http://www.tomtom.com/en_gb/products/car-navigatio...
Nowhere on that page does it say that your map update will force you to load a useless sub-set of what you originally bought. You only find that out AFTER you get the thing home and plug it into the internet to update it.

If you're buying a Tomtom, I'd say get one with an SD slot regardless of all other specifications. And certainly don't bother buying something that's only got 2GB internal and no SD slot, which is what I did (I bought that particular model for the bigger screen), as you will have been had.

plenty

2,120 posts

69 months

[news] 
Monday 1st November 2010 quote quote all
moosepig said:
No single zone covers UK, France, Germany, Austria and Italy.
The Tomtom W Europe covers those five countries and more. I did a roadtrip this year across all of those countries plus Switzerland and Belgium and the one map was all I needed.

Denis O

1,534 posts

126 months

[news] 
Monday 1st November 2010 quote quote all
plenty said:
moosepig said:
No single zone covers UK, France, Germany, Austria and Italy.
The Tomtom W Europe covers those five countries and more. I did a roadtrip this year across all of those countries plus Switzerland and Belgium and the one map was all I needed.
And here they are, direct from the TomTom website:

•countries fully covered (99.9%): Andorra, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Liechtenstein, Lithuania, Luxembourg, Hungary, Malta, Monaco, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, the Republic of Ireland, the Netherlands, the United Kingdom, the Canary Islands and the Vatican City.

moosepig

1,269 posts

124 months

[news] 
Monday 1st November 2010 quote quote all
The Western Europe map is not the same as the western Zone of the Europe map.

See here:
http://uk.support.tomtom.com/app/answers/detail/a_...

These are pictures of the actual map coverage of the 5 European zones. The one on the left is the "West Europe" zone.

ETA: the west zone is about 1.3GB, the western Europe map is 1898.5 MB (so clearly different).

Edited by moosepig on Monday 1st November 17:34

waremark

1,915 posts

96 months

[news] 
Monday 1st November 2010 quote quote all
Has anybody noticed any improvement in functionality from the new larger mapping files?

On my TT950, the only change I have noticed is that the unit has become less stable than it used to be, sometimes crashing. I have no idea whether this is because of the new map files or the current application system. I am hoping they will soon offer another new version of the application software which will make it stable again.

And we are still waiting for more feedback on the TT 1000.

Inverness

401 posts

61 months

[news] 
Tuesday 2nd November 2010 quote quote all
waremark said:
Has anybody noticed any improvement in functionality from the new larger mapping files?

On my TT950, the only change I have noticed is that the unit has become less stable than it used to be, sometimes crashing. I have no idea whether this is because of the new map files or the current application system. I am hoping they will soon offer another new version of the application software which will make it stable again.

And we are still waiting for more feedback on the TT 1000.
When I used my TT950 w/c 18th oct 2010 it would not give me any camera warnings, and crashed on a couple of occasions. Then W/c 25th oct 2010 the camera warnings just started to work, but I ended up in a 45 minute traffic jam as the Live traffic feed thing didn't pick it up untill I had already been in the traffic jam for 30mins. It really does seem to have a mind of it's own!

Hi RX7

1,100 posts

77 months

[news] 
Friday 5th November 2010 quote quote all
When I first bought my Tom Tom 510 Live I was really happy with it having waited so long before buying a sat nav, I along with others downloaded what appears to be a corrupted update and since then have had problems having to continually log on etc. I have found that if you go to browse map you get a better long distance view of the traffic situation because I found that on normal use you were always approaching a traffic jam rather than being warned about it.
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