Dyson smells like its burning....

[LaserTam]

I have got an upright Dyson, which is maybe 4 years old. Its started to smell of burning when switched on, and unsurprisingly it seems to be coming from the motor. I do not have to tools to open it up, so wondering if its worth taking to a local shop for repair? Worst case I suppose is that the motor needs replacing, but I have no idea how much that will cost, and ideas or suggestions?

[skeggysteve]

If I remember correctly Dyson will do the repair and replace anything that needs replacing etc. Basically giving you a new machine for about £70.
Might be worth having a look on their website.

[mik.ross]

Try this.

http://www.dyson.co.uk/support/

Edited by mik.ross on Wednesday 13th October 18:12

[SeeFive]

I've had two like that - just out of guarantee of course.

Keep using it and many very hot metallic items will fall out of the bottom of the cleaner and burn your carpet.

I went out and bought another brand.

[furtive]

You can get a replacement motor from here:

http://www.espares.co.uk/parts/vacuum-cleaners/mot...

Edited by furtive on Wednesday 13th October 19:46

[Nicholas Blair]

HAve you checked all the filters, especially the one at the base of the 'cyclone' tube bit.

cheers

nick

[Bigfatnath]

I think these have a drive belt that is attached to the motor, if this was worn it would slip and cause the burning smell.



Take it to a small independant domestic repair man on your high street, i bet a belt fitted from him is a tad cheaper than Dyson.




Hope that helps?

[caiss4]

furtive said:

You can get a replacement motor from here:

http://www.espares.co.uk/parts/vacuum-cleaners/mot...

Edited by furtive on Wednesday 13th October 19:46

I got a replacement motor off e-bay (new, £20). 20 mins work and it was as good as new. It's worth taking it to bits first to make sure you get the right motor; it seems they used 2 different types (similar but not identical).

Just need a torx set which of course all Ph'ers have

Edited by caiss4 on Wednesday 13th October 21:07

Edited by caiss4 on Wednesday 13th October 21:07

[rfisher]

Email them (no, seriously).

Mine came with a 5 year warranty.

Yours may still be covered.

[Boosted LS1]

I bought parts from ebay once, ridiculously cheap once you know what you need. That said, dyson really do look after you if you send it back for overhaul. They turned one machine around in 3 days and it came back like new. I really like the machines and the support. Wouldn't buy anything else.

[bga]

Bigfatnath said:

I think these have a drive belt that is attached to the motor, if this was worn it would slip and cause the burning smell.



Take it to a small independant domestic repair man on your high street, i bet a belt fitted from him is a tad cheaper than Dyson.




Hope that helps?

That's what caused similar symptoms on mine recently

It cost £5 for a pack of 2 belts and took less than 5 minutes to fit. All you need to undo is a couple of plastic catches on the bottom IIRC.

[LaserTam]

Thanks for the replies.

Yep all filters checked, cleaned etc.

I will have another look at the belt accessability, I have a Torx set (coz I am a PH'er!) but I don't have a long extension that fits down some of the long access tubes.

[bga]

The belt is pretty easy to check, all you need is a 5p piece to undo the 3 plastic toggle screw thingies that secure the cover to the rotating brush.